Anglo American / De Beers Group
Consumer Insights Coordinator
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Company Description
At De Beers Group our purpose is to Make Life Brilliant. We believe that a sustainable business is purposeful, competitive, resilient and agile – it’s a business that thrives through both economic and social cycles. By understanding the context and listening to stakeholders we stay ahead of evolving trends and provide the solutions to societal expectations. By solving the physical challenges of mining through relentless innovation, and constantly searching for more responsible ways to do business, we are changing the way our employees and stakeholders experience our business – creating enduring value for all stakeholders. Sustainability is at the heart of our decision-making, it is how we do business. www.debeersgroup.com.
De Beers London is the ultimate diamond jewellery Maison, globally recognised for its leadership and expertise in diamonds. As a challenger in the fine and high jewellery landscape, we offer a distinctive and unparalleled connection to the source, setting us apart with our unique diamond-first approach.
A destination for those seeking the most extraordinary diamond jewellery, De Beers London delivers identifiable, ultra-desirable creations alongside unforgettable service and experiences. Our high jewellery collections showcase the pinnacle of artistry and craftsmanship, celebrating the rarest diamonds through innovative and breathtaking designs.
Job Description
Working across both campaign/innovation and digital intelligence, the role helps connect consumer understanding, trends signals and performance data, bringing a more complete and human view of the consumer to business decisions. The role focuses on executing high quality analysis, translating digital and research data into clear, actionable outputs. It plays a key role in ensuring that insight is well structured, consumer led and embedded into day to day decision making.
Key Responsibilities
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Support Campaign & Innovation Insight Development
- Support delivery of insight across campaign and innovation projects.
- Assist in early stage exploration and concept development, bringing in relevant consumer and cultural insight.
- Contribute to structuring briefs, defining objectives and shaping learning plans.
- Help translate research outputs into clear narratives and actionable recommendations.
- Ensure outputs are grounded in real consumer behaviour and needs
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Deliver Insights from Digital Signals
- Support the maintenance and use of tools and platforms (social listening, search, dashboards).
- Ensure consistency and accuracy in data handling and outputs.
- Analyse search, social and MIV data to identify emerging trends and shifts in behaviour.
- Support the translation of digital data into clear, human insight (not just metrics).
- Contribute to identifying early signals of change in culture, category and demand
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Support Reporting & Insight Delivery
- Support delivery of regular reporting (monthly scorecards, campaign tracking, analysis).
- Help structure outputs into clear “What / So What / Now What” narratives.
- Ensure insights are simple, focused and relevant to stakeholder needs.
- Assist in identifying key takeaways and implications from multiple data sources
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Support Stakeholder Engagement & Insight Impact
- Work with managers to support delivery of projects and stakeholder communications.
- Contribute to preparing debriefs, presentations and materials.
- Help ensure insights are clearly understood and applied by stakeholders.
- Play an active role in bringing the consumer to life through storytelling and examples
Qualifications
Experience & Capabilities
- Interest in understanding consumer behaviour, culture and trends.
- Strong ability to work with data and translate it into clear, simple stories.
- Early experience in consumer insight, market research, analytics or similar field.
- Familiarity with digital data sources (search, social, analytics tools).
- Exposure to qualitative and/or quantitative research methods.
- Good collaboration skills and willingness to learn and work across teams.
What does success look like in this role
- Insight outputs are clear, well-structured and genuinely useful to teams.
- Data is consistently translated into human understanding, not just numbers.
- Strong support is provided across campaign, innovation and digital projects.
- Work is delivered with reliability, quality and increasing independence.
Additional Information
What you’ll get at De Beers Group
At De Beers Group, our purpose is to Make Life Brilliant — and that starts with supporting our people to thrive at work and beyond with benefits that support your health, time, and financial wellbeing.
- Time that’s yours: 27 days’ annual leave plus bank holidays, with the option to buy or sell leave via our flexible benefits platform.
- A pension that invests in your future: minimum 4% employee contribution plus 11% company contribution (15% total).
- Healthcare you can rely on: company‑funded core Private Medical Insurance (Bupa), with options to upgrade or extend cover.
- Support when life gets busy: 24/7 confidential Employee Assistance Programme, access to a Mental Health First Aider network, and wider wellbeing resources.
- Financial perks & savings: access to our flexible benefits platform, including options such as holiday trading, travel insurance, dental cover, critical illness protection, retail vouchers and more.
- Share schemes: opportunities to participate in Anglo American share plans, including Free Shares, SIP and SAYE.
- Lifestyle perks: employee discounts, staff discount options, and onsite benefits where available (e.g. gym and restaurant facilities).
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Benefits may vary and are subject to scheme terms and eligibility.
Who we are
De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for nature’s most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds, and our business, to make life brilliant – for our people, our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines, operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe, sustainable future for De Beers Group’s people, shareholders, communities and partners.
Safety
Safety first is a way of life for us. We are unconditional about the safety, health and well-being of our colleagues, at work and at home, and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams take accountability for their own and others' actions, work collaboratively, and always show care and respect.
Inclusion & Diversity
We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only.
Building Forever
Sustainability is at the heart of our decision-making – it is how we do business. Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate, build a long-term legacy in our host communities and earn consumers’ trust in our diamonds that they can wear with pride.
Background Checks
Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.
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