Lloyds Banking Group
Content Designer - 12 Month FTC
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Content Designer - 12 Month FTC
Content Designer - 12 Month FTC
End Date: Wednesday 15 July 2026 Salary Range: £72,702 - £80,780 Location: London (Hybrid)
About the Role
We support flexible working—see options here.
This is a hybrid role, with colleagues required to work at least two days per week (40% of time) at one of our office sites. Reasonable workplace adjustments are available for colleagues with disabilities.
Lloyds Banking Group are committed to fostering a diverse, inclusive, and innovative workplace. As a Disability Confident Leader, we actively support applicants with disabilities, neurodivergent conditions, or long-term health considerations throughout the recruitment process.
What You’ll Be Doing
As a Content Designer, you’ll help create engaging, user-centred digital experiences across apps and websites. You’ll combine research, empathy, and clarity to shape conversations with customers, ensuring they’re well-supported in their daily activities.
Key Responsibilities:
- Develop people-focused content that enhances usability and accessibility of digital platforms.
- Combine research insights with clear, actionable language to drive customer understanding.
- Take ownership as the content expert in an agile environment, collaborating closely with product teams.
- Strategically assess how content conversations can evolve across touchpoints.
- Ensure consistency in messaging across all customer interactions.
- Advise on how effective writing positively impacts customer engagement.
- Reflect on metrics to measure content success and adjust strategy as needed.
- Work with product, risk, legal, and branding teams to shape designs and align with brand identity.
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You’ll need a collaborative mindset, confidence in writing across multiple tones and platforms (including Figma), and expertise in UX writing or conversation design.
Why Join Us?
- Great culture & growth: Join a supportive organisation where you can thrive, ‘be yourself’, and make a meaningful impact.
- Flexible & rewarding workspaces: Hybrid options, 30+ days of paid holiday (including public holidays), and adaptable benefits.
- Inclusive policies: From menopause support to a Working with Cancer Initiative, we foster an environment where everyone can succeed.
At Lloyds Banking Group, we build the future of financial services—with 320 years of experience to guide you. Your work here will have real influence, and you’ll be part of shaping what’s possible.
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Requirements
Essential:
- Experience as a UX Writer, Conversation Designer, or Content Designer.
- Familiarity with financial services (ideally, working within a complex sector).
- Proficiency in collaborative, multi-disciplinary environments.
- Strength in adaptable writing—handling multiple brands and tones.
- Skilled in concise, structured, and inclusive copywriting.
- Experience in Design platforms, including Figma.
- Ability to influence stakeholders (Product, Risk, Legal, Branding).
Nice to Have:
- Experience with accessibility testing and ADA compliance.
Benefits & Support
We offer: ✅ Pension contributions (up to 15%). ✅ Annual performance bonus. ✅ Free shares & adaptable life benefits (e.g., shopping discounts). ✅ 30 days’ holiday (+ bank holidays). ✅ Generous parental leave policies & wellbeing initiatives.
Audience specific features, including transparent diversity commitments and flexible adjustments during recruitment.
Ready to Apply?
Email: careers@lloydsbanking.com
For Flexible Working options, search via keywords like Job Share or Variable Hours.
"Here, we don’t just provide financial services—we build future possibilities. Join us."
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