Leicestershire County Council
Content Designer
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Content Designer
Granicus Forms Designer (12-Month Fixed Term Contract)
Organisation & Location
- Leicestershire County Council
- Work Location: County Hall, Glenfield, Leicester, LE3 8RJ
- Working Hours: 37 hours per week
- Contract Type: 12 Months Fixed Term
- Closing Date: 3rd July 2026
- Interview Date: To Be Announced
Salary
- £32,070 – £34,359 per annum (pro-rata for part-time, pay award pending)
About the Role
This is an exciting opportunity to join our Digital Services Team as a Granicus Forms Designer.
Key focus is on digital forms as a core part of online channel shift efforts. Key responsibilities include:
- Working with service managers and subject matter experts to design, build, and maintain Granicus digital forms aligned with service objectives
- Leading the digitisation of paper forms, improving and enhancing existing forms based on evolving business needs
- Using data and insights to test and refine user journeys, ensuring online services are user-friendly and effective
- Advising stakeholders and facilitating consultative improvements to processes and outcomes
- Delivering digital projects and managing quality standards while meeting timelines
- Staying updated with best practices in digital form development and promoting continuous improvement
- Collaborating closely with internal departments, Business Intelligence, and Customer Service to drive online adoption
- Building relationships with IT and Information teams in support of transformation initiatives
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Requirements & Qualifications
Essential:
- Degree or equivalent experience in designing, writing, editing, and publishing online content and digital forms, including:
- Strong understanding of quality standards, design principles, accessibility requirements, and best practice
- Ability to solve complex problems and communicate effectively with non-specialist staff
- Cognitive skills to plan, prioritise, and manage deadlines across multiple projects
- Knowledge of current legislative and policy frameworks governing online content
- Experience using research and stakeholder insights to inform decision-making
Desirable:
- Experience demonstrating continuous improvement principles in digital service delivery
Council Values
Candidates must commit to accessibility, inclusion, and equitable service delivery. This will be assessed during the selection process.
Support & Adjustments
Reasonable adjustments will be considered for applicants with disabilities. Leicestershire County Council is a Disability Confident Employer.
Flexible Working Opportunities
The council encourages dialogue around flexible working options, including:
- Part-time work
- Job sharing/timetable variation
- Hybrid working models
Get help with your application
Your very own career expert that helps elevate your application to the next level.
For discussions, contact:
- Pami Gawera, Scrum Master
- Email: pami.gawera@leics.gov.uk
Application Process
- Deadlines: If recruitment progresses quickly, applications may close earlier. Apply early.
- Key Requirement: Supporting statement explaining how you meet the "About You" criteria. Applications without this will be rejected.
Support When Applying
If you encounter issues applying:
- Call: 0300 3030222 (select option 2).
- Online Accessibility: EMSS Support Portal
About Leicestershire County Council
Leicestershire County Council is dedicated to improving lives through accessible, inclusive public services. Employees are integral to achieving this mission, benefit from employee-centric policies, and are encouraged to contribute innovative ideas.
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