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Content Manager
About the Role
We are looking for a hands-on content and social specialist to keep our digital channels (website + corporate social) consistently populated with high-quality, on-brand content — and to use data and platform trends to keep improving performance over time. This is a delivery-focused role: equal parts creative craft and strategic judgement about what we publish, when, and why.
What you'll do
Content creation & delivery
- Own the day-to-day content calendar across web and social channels
- Work with the team to build out content franchises to support brand pillars and product stories
- Organize sessions with the team to ideate and activate calendar moments
- With the art director, manage the social assets bank for organic and paid social
- Brief, Write, edit, design, and publish / schedule posts/stories in line with brand tone and visual guidelines
- Use analytics to inform sequence and time content for maximum audience impact
- Support the team in creator seeding and briefing to ensure the blend of creator and UGC content is correct.
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Story sourcing
- Proactively find stories across the business — campaigns, leadership insights, partnerships, events
- Keep on top of lip news and important moments of conversations in social & get us involved
- Keep a steady content pipeline so channels feel current and connected to industry conversation
Social monitoring
- Run a daily monitoring roundup — flag issues, opportunities, and fast-turn response needs
- Track trending topics and industry moments worth joining
- Engage with high-value mentions and tagged content to boost visibility
Campaign execution
- Plan and deliver social campaigns across all social platforms
- Partner with brand, comms, and other teams to align content with priority initiatives
- Amplify key moments and use content cross channel where possible, share opps with team
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Success looks like
- Growing reach, engagement, and followers
- Increased referral traffic from social to the website
- Consistent, on-brand publishing cadence
- Visible, data-driven performance improvements
What you'll need
- Proven experience running corporate/brand social channels
- Strong editorial judgement and copywriting/editing skills across tones and audiences
- Comfort with basic video/photo capture for social
- Working knowledge of analytics tools to inform decisions
- Highly organised, able to juggle multiple deliverables
- Collaborative — good at building relationships to source content and get approvals fast
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