Capgemini Invent
Content Strategist - Senior Consultant
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Content Strategist – Capgemini Invent
About Us
At Capgemini Invent, we believe that difference drives change. As inventive transformation consultants, we combine our strategic, creative, and scientific capabilities, working closely with clients to deliver cutting-edge solutions. Join us to drive tailored transformations for today’s and tomorrow’s client challenges. Science and data-informed, design-superpowered, and purpose-driven technology are at our core.
Your Role
As a content strategist, you will be joining our growing Digital Excellence team, where we excel in user-centred design, critical thinking, problem-solving, and building digital services/products.
You will shape the strategic direction, maturity, and impact of content across our User-Centred Design (UCD) capability, leading teams, developing processes, and embedding high-quality, inclusive content practices across complex digital programmes.
What You’ll Do
Content Strategy & Planning
- Develop content frameworks, messaging hierarchies, tone of voice guidance, and editorial standards
- Define end-to-end content strategies aligned with business goals, user needs, and brand principles
- Lead content audits, gap analyses, and roadmap creation
- Establish content governance models, authoring workflows, and approval processes
- Integrate responsible and sustainable AI content creation into workflows (e.g., Claude, ChatGPT)
Delivering User-Centred Products & Services
- Set clear content vision and direction across entire user journeys
- Ensure research, analytics, and service data continuously improve content quality
- Champion accessibility, inclusive design, and standards compliance
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Working with Clients & Growing the Business
- Build trusted relationships with senior client stakeholders
- Lead and contribute to ** bids, proposals, and pitches**
- Ensure content design work is properly scoped and resourced
- Support thought leadership and proposition development
Leading Our Teams
- Lead, mentor, and coach designers, fostering a collaborative, innovative, and inclusive culture
- Recruit, develop, and retain top content professionals aligned with business needs
- Grow our Content Design capability through training, events, and capability development
Your Profile
You will thrive if you have:
- Experience in hands-on delivery and team leadership, ideally in a consulting or agency environment
- Confidence working with agile, iterative environments, collaborating closely with technical and delivery teams
- Proven experience managing and leading designers
- Strong stakeholder and senior audience management skills
- A track record of growing design talent, fostering high-performing, inclusive teams
- Experience establishing scaling UCD processes from strategy to continuous improvement
- Familiarity with AI tooling such as Claude, ChatGPT
What You’ll Love About Working Here
- Collaborate in a cross-disciplinary design community, shaping digital transformation for major public and private sector clients
- Grow our design capability and influence the future of design at Capgemini Invent
- Access to ongoing training, certifications, and professional development opportunities
- A hybrid working model that promotes flexibility, work-life balance, and collaboration
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Your Environment
Inclusive Culture
At Capgemini, we actively champion inclusion—through values-driven environments and our "Inclusive Futures for All" campaign. You can bring your whole self to work.
Wellbeing & Flexibility
- Hybrid working is standard, with arrangements embedded in daily operations
- UK employees can request flexible working models
- Dedicated Mental Health Champions and wellbeing apps (Thrive, Peppy)
Social Impact & Recognition
- Named "One of the World’s Most Ethical Companies" (10th consecutive year by the Ethisphere Institute)
- Commitment to reducing carbon footprint and improving digital accessibility
Logistics & Compliance
- Primary office locations: London, Manchester, or Glasgow
- Full assignment flexibility—roles may require short-notice periods away from home
- UK work eligibility required (documentation proof required pre-joining)
A remuneration package with flexible benefits and variable performance-based elements is also provided.
For full details, visit: Capgemini Invent
Capgemini’s Commitment: Disability Confident Employer
As a Level 2 Disability Confident Employer, Capgemini will guarantee an interview for all candidates who: ✔ Declare a disability ✔ Meet the minimum essential criteria
Opt-in during the application process.
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