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Make a difference every day with PDSA
About Us
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years. If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
About the role
Reporting to the Head of Supply Chain, you'll take the lead on managing and optimising PDSA's contracts with suppliers and service providers. You'll oversee the full contract lifecycle, from sourcing and tendering through to implementation, performance management and renewal, ensuring our contracts deliver value, minimise risk and remain compliant with legal and regulatory requirements.
What you'll be doing
- Leading supplier sourcing, tendering, evaluation and contract negotiations.
- Managing strategic supplier relationships to ensure high-quality service and value for money.
- Supporting procurement activities and advising budget holders on best practice.
- Monitoring supplier performance through regular contract review meetings.
- Identifying opportunities to improve procurement processes and supply chain efficiency.
- Ensuring contracts comply with legal, regulatory and organisational requirements.
- Maintaining accurate contract records and reporting on supplier performance.
- Leading and developing a small team while promoting continuous improvement.
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What we're looking for
You'll be an experienced contract management professional with excellent commercial awareness and strong relationship-building skills. You'll enjoy working collaboratively, negotiating positive outcomes and driving improvements across procurement and supplier management. You'll also have:
- Proven experience managing contracts within a supply chain or procurement environment.
- MCIPS qualification (or equivalent professional qualification).
- Experience leading supplier negotiations and managing strategic supplier relationships.
- Strong understanding of procurement legislation, governance and contract compliance.
- Experience working with procurement frameworks.
- Excellent communication, influencing and stakeholder management skills.
- The ability to analyse information, manage multiple priorities and deliver value for money.
Experience within the charity or not-for-profit sector would be advantageous but is not essential.
Rewards, support and benefits
We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them. As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
- Flexible working options to support your work–life balance and individual circumstances.
- 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
- Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
- Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
- Life assurance providing four times your annual salary for added peace of mind.
- AXA Health Employee Assistance Programme, with 24/7 wellbeing support
- Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
- Enhanced maternity, paternity and adoption leave to support you and your family.
- 10% discount on PDSA Pet Insurance plus access to staff veterinary services.
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If you have any questions about the role or the recruitment process, please contact Maria Bloor at bloor.maria@pdsa.org.uk
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
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