Veolia | UK
Contract Manager
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Contract Manager (Municipal Waste)
Salary: Up to £60,000 per annum subject to skills and experience plus bonus, company car/cash allowance, private medical cover and pension
Hours: Full time, Monday to Friday - 40 hours per week
Location: Harlow
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you
- Option to choose from a company car or car allowance
- 25 days of annual leave
- Private medical cover
- Access to our company pension scheme
- One paid day's leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing
- Lead the team to deliver municipal contracts in line with defined contract KPIs and specifications.
- Develop and maintain relations with key stakeholders; client, members, residents, staff, unions and internal partners.
- Manage resources (people, vehicles, equipment) to best effect prioritising the wellbeing of our people and service to our customer and communities.
- Act as TM1 and be responsible for implementing and maintaining compliance of all company policies and procedures including fleet compliance and any changes to regulatory standards and legislation within the TM1/TM2 role capacity.
- Ensure compliance against the Veolia standards, supporting assurance checks and improvement planning to enhance contract performance and customer service.
- Support and drive positive financial outcomes for the commercial portfolio by supporting and driving collaborative working.
- Ensure the safe delivery of a first-time collection culture and all contractual performance KPI's.
- Ensure the commercial performance of the contract overseeing all expenditure, staffing and resources.
- Assess Service Delivery Managers and Chargehands competency including observing them carrying out their role (crew monitoring, PDR, team briefings).
- Set and present budgets.
- Manage monthly financial performance.
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What we're looking for
Essential:
- Waste and fleet management experience.
- Project management experience.
- Data management and integration.
- Strong client management skills.
- Previous experience leading and developing a team within a senior operational role.
- Financial management experience, with the ability to set and present budgets.
- IOSH certification.
- Transport Manager CPC - essential
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What's next
Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.
We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.
We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
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