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Equans Contract Manager Position
Equans is looking for a Contract Manager to join our team at Manchester Joint Hospital on a permanent basis. This is a full-time role working 40 hours per week. On offer is a competitive salary, company car or allowance, bonus and benefits package.
About the Role
Reporting into the Account Director the Contract Manager is responsible for managing the technical team and for the smooth running of the lifecycle contract. To establish strong working relationships on site and with the client, acting as a representative of EQUANS and presenting a professional image at all times.
We are looking for an experienced Account or Contract Manager who is proactive and delivery focused to join the team to support the operation of this PFI Lifecycle Healthcare account. The Contract Manager will be responsible for building and maintaining strong relationships with our clients and driving delivery through excellent service and strategic account management.
This is a complex PFI contract delivering Hard FM. Previous experience with PFI and healthcare would be beneficial, a technical background and previous experience with managing KPI’s and SLA is essential.
Responsibilities
- Ensure delivery of the lifecycle plan in-line with the forecast
- Ensure reporting periods within the contract are met with compliant reports
- Develop the short and long-term lifecycle plan in line with the contract
- Develop and maintain long-term relationships with assigned clients
- Serve as the main point of contact between clients and internal teams
- Manage the entire sales cycle, including identifying upsell and cross-sell opportunities
- Monitor account performance and resolve client issues promptly and effectively
- Prepare and present regular account status reports and business reviews
- Ensure best value is being achieved at all times
- Work towards meeting or exceeding assigned sales targets and KPIs
- Support marketing and product teams with client feedback for continuous improvement
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Benefits
On offer is a competitive salary, company car or allowance, bonus and benefits package, which includes:
- 25 days annual leave (+ public holidays)
- Life Cover equivalent to 2 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
- 24/7 Employee Assistance Program and access to mental wellbeing app
Qualifications
- Proven experience as an Account Manager or similar role
- Healthcare Experience
- Some PFI exposure is an advantage but not essential
- Excellent communication, negotiation, and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to manage complex tasks and projects simultaneously
- A delivery focused mindset
About Us
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
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Equans is a Bouygues group company.
Next Steps
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
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