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Groupe Adéquat UK (GA UK)

Contract Manager

Leeds
£55k – £61k/yr
Posted 1 day ago
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About the Role

We are looking for an experienced and commercially focused Contract Manager to join a leading building services and engineering business delivering high-quality solutions across commercial, industrial, healthcare, education, retail, and public sector environments.

With a long-standing reputation for technical excellence, innovation, and customer service, our organisation provides end-to-end engineering and facilities solutions, from design and installation through to maintenance, compliance, lifecycle planning, and project delivery.

This is a key client-facing role responsible for the successful delivery of facilities management and engineering contracts across a varied portfolio. You will oversee operational performance, support engineering teams, maintain strong client relationships, and ensure contracts are delivered safely, compliantly, and profitably.

The successful candidate will be a proactive leader with strong commercial acumen and a passion for delivering exceptional service while identifying opportunities to enhance client relationships and drive business growth.

Key Responsibilities

Contract & Service Delivery Management

  • Manage the day-to-day delivery of facilities management and engineering service contracts.
  • Act as the primary point of contact for clients, ensuring exceptional levels of service and customer satisfaction.
  • Monitor contract performance against agreed KPIs, SLAs, and contractual obligations.
  • Maintain oversight of planned preventative maintenance (PPM), reactive works, and work-in-progress (WIP) activities.
  • Ensure engineering teams, subcontractors, and suppliers deliver services efficiently and to the required standards.
  • Drive continuous improvement initiatives to enhance operational performance and service delivery.
  • Ensure contracts are delivered safely, compliantly, and within agreed budgets.

Client & Stakeholder Management

  • Build and maintain strong, long-term relationships with clients and key stakeholders.
  • Conduct regular service review meetings and provide operational and commercial updates.
  • Identify opportunities to improve service delivery and develop existing contracts.
  • Prepare and issue quotations for additional works, upgrades, and improvement projects.
  • Collaborate with clients to understand future requirements and support strategic planning initiatives.

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Commercial Management

  • Take ownership of contract profitability, financial performance, and commercial outcomes.
  • Monitor contract budgets, expenditure, and forecasting activities.
  • Support monthly reporting, financial reviews, and performance analysis.
  • Ensure variations and additional works are effectively managed and commercially agreed.
  • Identify opportunities to maximise revenue and improve contract margins.

Technical & Engineering Support

  • Provide technical support and guidance to engineering and operational teams.
  • Assist with the development of specifications for repairs, plant replacement, upgrades, lifecycle projects, and refurbishments.
  • Support effective asset management strategies across client portfolios.
  • Ensure engineering activities are carried out in line with industry standards and best practice.

Compliance, Health & Safety

  • Promote a strong culture of health, safety, quality, and compliance.
  • Ensure full compliance with statutory regulations, company policies, and industry standards.
  • Monitor contractor performance and ensure appropriate safe systems of work are in place.
  • Support audits, inspections, and compliance reviews, ensuring actions are completed within agreed timescales.
  • Maintain accurate records and documentation across all contracts.

Asset Management & Sustainability

  • Support the development of lifecycle plans and investment strategies.
  • Assist clients with budget forecasting and asset replacement planning.
  • Identify opportunities to improve energy efficiency and sustainability performance.
  • Contribute to environmental and carbon reduction initiatives across the portfolio.

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Skills & Experience

Essential

  • Proven experience managing Facilities Management, Engineering, Building Services, or Maintenance contracts.
  • Strong commercial awareness with experience managing budgets, profitability, and contract performance.
  • Excellent client relationship and stakeholder management skills.
  • Experience preparing quotations, managing contract variations, and delivering additional works.
  • Good technical understanding of building services and maintenance environments.
  • Strong problem-solving, organisational, and communication skills.
  • Ability to manage multiple priorities and a diverse portfolio of clients and contracts.
  • Proficient in Microsoft Office and contract management systems.

Desirable

  • Qualification in Engineering, Facilities Management, Building Services, or a related discipline.
  • IOSH Managing Safely, NEBOSH, or equivalent Health & Safety qualification.
  • Experience within Hard FM, M&E, Building Services, or Technical Facilities Management.
  • Knowledge of asset lifecycle planning and sustainability initiatives.
  • Experience using CAFM systems and performance reporting tools.

What We Offer

  • Competitive salary and benefits package.
  • Company vehicle or car allowance.
  • Ongoing professional development and career progression opportunities.
  • The opportunity to work within a respected and growing engineering and building services organisation.
  • A collaborative, supportive culture that values innovation, accountability, and continuous improvement.
  • Exposure to a diverse range of clients, projects, and sectors across the UK.
  • The chance to play a key role in delivering technically excellent, customer-focused solutions that make a real impact.

Contract Type: Permanent, Full Time

Reporting To: Operations Manager / Account Director

Salary: Competitive + Benefits + Company Vehicle/Allowance

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Skills

Contract Management
Facilities Management
Commercial Acumen
Stakeholder Management
Budget Management
Client Relationship Management
Technical Support
Asset Management
Health & Safety Compliance
Project Delivery
Financial Forecasting
Service Level Agreement Monitoring
Planned Preventative Maintenance
Risk Management
Microsoft Office
CAFM Systems

Location

Leeds, England, United Kingdom

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