Hull City Council
Contract officer-2
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Contract Officer (x2) – Building Safety Team
Number of Vacancies: 2 Time Type: Full-Time Permanent Hours of Work: 37 per week Offered by: Hull City Council
--- ## Job Description Summary
This is two full-time permanent positions as Contract Officers in the Building Safety Team.
Proposed Interview Date: 10–11 August 2026
--- ## About Us Hull City Council established its Building Safety Team in 2024 in response to legislative changes following the Grenfell Tower tragedy. The team ensures safety in multi-occupancy dwellings across the city, including:
- 19 high-rise buildings
- 7 medium-rise buildings
- 4 sheltered blocks
- 445 low-rise blocks
We also collaborate closely with:
- Housing Investment Team (responsive & cyclical maintenance, compliance work)
- High-Rise Tenancy & Facilities Management teams
--- ## Job Opportunity
The Building Safety Team seeks two full-time, permanent Contract Officers to provide effective, customer-focused administrative support. This includes:
- Arranging meetings and taking minutes
- Raising orders and processing invoices
- Database maintenance and data entry
- Letter and communication production
- General administrative duties
The role is flexible, with work conducted across offices, homes, and site locations based on team and daily needs.
For informal queries, contact: 📞 Maria Kohler, Programme Manager: 01482 615019 📧 Maria.Kohler@hullcc.gov.uk 📞 Leanne Kendall, Programme Manager: 01482 614232 📧 Leanne.Kendall@hullcc.gov.uk
Purpose of the Role
Be an effective member of the Investment Services Team by providing professional contract support to achieve:
- The Decent Homes repairs and maintenance strategy
- Statutory compliance and statutory obligations
Principal Accountabilities
Note: All decisions must fall within these key responsibilities.
- Produce managerial reports, statistics, and information from complex databases to track:
- Decent Homes requirements
- Repairs & maintenance progress
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Ensure relevant documentation, including computerised orders and work completion, aligns with:
- Decent Homes Standard protocols
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Liaise with:
- Tenants, tenant groups and councillors
- Housing staff
- Contractors to manage complaints, issues, concerns and progress updates.
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Support senior staff in implementing Council’s Compliments & Complaints Policy within Investment Services, ensuring policy targets are met.
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Provide professional meeting support, including:
- Arrangements
- Minute-taking
- Technology use: for Decent Homes & repairs/maintenance project advances
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Deliver contract support across specialist services to meet team objectives.
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Oversee inspection, reporting, and monitoring of all contract works in consultation with managers.
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Assists with staff operations and general office administration, such as housekeeping.
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Use technology to produce professional letters, materials, and responses to resident queries:
- Ensure responses are signed by managers
- Maintain correspondence logs
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Contribute to continuous improvement initiatives for future inspections:
- Aim for a 3*-homed Housing Service
- Keep abreast of and uphold Health and Safety at Work etc. Act 1974, along with any associated legislation as a Hull Council employee.
Key Requirements & Expectations
- Professional, empathetic, and skilled in managing sensitive issues.
- Ability to immediately escalate matters requiring specialist help.
- Commitment to Ongoing training & development within the Building Safety Team.
Criteria Every Candidate Must Meet:
- Essential skills, competencies, knowledge, experience, and behaviours must align with the person specification provided.
- Your application must clearly demonstrate how you fulfill these criteria.
Qualifications & Pay
📌 Grade: 4 💵 Compensation Range: £25,583 – £26,403 per annum 🏛 Council Classifications: 3 (Not Politically Restricted, Designated Not Politically Sensitive, No Childcare Disqualification, Not Statutory)
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Benefits of Working at Hull City Council
- Competitive Salary
- Excellent pension through the Local Government Pension Scheme (LGPS)
- 23 days annual leave (incremental, ranging from 5–27 days, also subject to year of service)
- Additionally, 3 public holidays/day off period are provided (2 these allocated per year):
- One in May/August
- One in the Christmas/New Year period
- Additionally, 3 public holidays/day off period are provided (2 these allocated per year):
- Career development & learning through training courses and learning programs
- Supportive & forward-thinking culture
--- ## How to Apply Applications must be: ✆ Sent screens fully by midnight on [deadline date, if applicable]. (Date not explicitly stated, so follow latest instructions within the system.) ✆ *Demonstrate alignment with the person specification requirements in the job description
Council Commitments
🌐 Dividing Equality & Inclusion Hull City Council is committed to fostering a diverse and broadly representative workforce. We actively encourage applications from candidates across all backgrounds.
🔴 Name-blind shortlisting process – Application names and contact details remain anonymised until shortlisting is complete. Equal monitoring info is not accessible to recruiters during any stage.
⚠ Safeguarding compliance is obligatory for all staff & volunteers. Following hiring, Online Recruitment Checks (including Social Media) may be conducted as part of the hiring protocol.
Make an Impact
By joining Hull City Council, you’ll contribute to improving Hull’s public services and positively impact the community.
Find More Opportunities: 🌐 Explore careers at Hull City Council → www.hull.gov.uk/jobs
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