System Administration & Reporting

• Serve as first-line support for the CAFM system and eLogbooks hardware, managing subcontractor assets within the system and generating reports as required.
• You'll maintain accurate online filing for statutory certification, manage Vantify interactions and deadlines, and handle client incident/accident reporting and data management system updates.

Stakeholder Engagement

• Attend steering groups and development meetings as site champion.
• Support Hard Services Supervisors in PPM delivery.
• Provide administration support for Contract Manager financial queries.
• Manage relationships with subcontractors and the supply chain.

Required Qualifications

Essential Experience:

• Minimum 3 years in similar facilities management role allocating and managing work orders.
• 3 years managing subcontractors and supply chain relationships.
• Recent experience contributing to business control exceeding £1 million.
• Proven track record supervising building engineering services and/or soft services.
• 3 years successful process management experience.
• Understanding of helpdesk/call center processes and workflow.

Technical Skills:

• IT literate with demonstrable knowledge of computer-aided facilities management software.
• Understanding of asset management information systems.
• Basic commercial and budgetary understanding.
• Ability to operate standard office equipment.

Personal Attributes:

• Customer-focused with excellent communication and interpersonal skills.
• Strong attention to detail.
• Consistently punctual and smartly presented.
• Computer literate with the ability to complete tasks within competency level.

The role manages significant financial responsibility while requiring both technical proficiency in FM systems and strong stakeholder management capabilities to ensure contract compliance and client satisfaction.

Location:

On-site – Hampshire, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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