JLL
Contract Support Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Contract Administration - 3 Month FTC
If you're looking to step up your career, JLL Workplace Management is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing workplace and facilities management initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL Workplace Management!
Role Purpose:
The concept of the position is to provide full administrative support to the on-site team, ensuring the smooth running of the office systems, combined with full co-ordination of the helpdesk system and financial assistance to the Senior Administrator. The role also encompasses provision of administration to account, contract managers & site teams. This will involve liaising with the Engineers on a day to day basis, investigating any ongoing problems and relaying this information back to the Contract Delivery Manager and client. General administration will include keeping updated systems including finance documentation, planned maintenance sheets, day to day correspondence, etc. Various ad-hoc projects will also arise and ownership will also be the responsibility of the Administrator.
Duties and Responsibilities:
Helpdesk Duties:
- To monitor corrigo system to ensure jobs are attended to within SLAS/ KPID and to escalate any issue to the account manager/ supervisor
- Produce weekly reports for works which are due in the coming week and issuing these to the client
- Consistently liaise with any users who have ongoing problems to resolve in a timely manner and explain to the user the reason for delays (ie. parts on order, out of hours work, etc.)
- To liaise and keep informed the site management on all aspects of contract problems, defect and deficiencies – this is primarily relayed in a monthly meeting with the client
- Ensuring that contractors are booked in advance as per PPM schedule
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Administrative Duties:
- Raising quotes of extra works for the client, following through the process to obtain client purchase orders
- Raising job numbers and purchase orders on the Vixen system, ensuring all information is fully detailed, documented and correct
- Keeping an updated filing system of PO’s, delivery notes, quotes, service sheets, etc which must be clearly documented for the team to access and to ensure that works can be efficiently invoice
- Ensure the completion of records/forms to comply with QA processes, such as timesheets, absence/sickness forms and holiday requests
- Assistance with weekly input of timesheets
- Upkeep of site-based training logs
- Other ad-hoc duties including ordering stationery, general supplies and uniform
Financial Duties:
- Financially aware and able to assist with budget control, profit and loss reporting etc.
- Control of purchase order reports for open and un-invoiced orders and chasing suppliers for outstanding invoices
- Debt management and Credit control for portfolio
- Regular Invoicing to customers of reactive, quoted and PPM works
- Control of overhead cost allocation
- Compiling of monthly applications and liaising and resolving queries with client
- Ensuring cost are correct for quoted works and liaising with subcontractors/ suppliers over any discrepancies
Skills:
- Ability to communicate with the clients and Engineers, at all levels
- Ability to stay calm during major incidents and relay accurate information to the Contract Delivery Manager/Account Manager
- Good telephone manner and clear email correspondence
Knowledge:
- Working knowledge of Microsoft Office, including Powerpoint, Word, Excel and Outlook
- Experience of using a facilities-based systems
Personal Attributes:
- Reliable and conscientious
- Methodical in their approach to multiple tasks (able to prioritise)
- Time management skills
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where Integral and JLL can take you...
Location: On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.
Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site
At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location