Anchor Group Services
Contracted Multi-Site Security Officer
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About Us
At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.
As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.
Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.
Apply now to join Team Anchor and take the next step in your career.
Job Description
Job Title: Contracted Multi-Site Security Officer
Location: Covering various sites across the South Coast/Hampshire area
Contracted Hours: 36 hours per week
Shift Pattern: Shift times and days will vary depending on site requirements, including days, nights, weekends and bank holidays.
Pay Rate: As per site rate
Mileage: Paid at 15p per mile after the first 20 miles of travel, in line with company policy
Reporting to: Contracts Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced and flexible Security Officer to join our established team as a Contracted Multi-Site Security Officer.
This role is ideal for a reliable, adaptable and professional individual who enjoys working across multiple locations and providing exceptional customer service. You will be responsible for supporting a range of shopping centres and other sites across our South Coast portfolio, ensuring the safety and security of visitors, tenants, staff and assets.
You will be allocated shifts across the portfolio based on business requirements and operational needs. This will involve travelling throughout the South Coast and Hampshire region to provide cover for holidays, sickness absence, staff shortages, ad hoc support and urgent operational requirements.
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You must be flexible and able to adapt quickly to the specific requirements of each location, maintaining high standards of professionalism, security and customer service at all times.
A valid SIA Door Supervisor (DS) or Security Guarding (SG) licence is essential for this role. A CCTV licence is preferred.
A valid UK driving licence and access to your own vehicle are essential due to the multi-site nature of the position.
Sites Covered
This role involves providing security support across a number of locations which may include, but are not limited to:
- Fareham Shopping Centre, PO16 0PQ
- The Marlands Shopping Centre, SO14 7SJ
- Port Solent, PO6 4TP
- Rams Walk Shopping Centre, GU32 3JA
- Meridian Shopping Centre, PO9 1UN
- Additional sites across the South Coast region as required
The successful candidate must be prepared to travel to support operational requirements across the portfolio.
Key Responsibilities
- Protecting the client's people, property and assets in accordance with Assignment Instructions and site-specific procedures.
- Conducting regular internal and external patrols.
- Monitoring site activity and maintaining a visible security presence.
- Providing a safe and secure environment for visitors, retailers, contractors and staff.
- Preventing and reporting incidents, losses, damage and unauthorised access.
- Escalating incidents appropriately to site management, the Control Room, Operations Management or Emergency Services where required.
- Completing accurate reports, incident logs and patrol records.
- Assisting customers and members of the public in a professional and friendly manner.
- Responding to customer enquiries and site-related issues efficiently.
- Supporting planned and short-notice cover requirements across multiple locations.
- Maintaining professional conduct, appearance and company standards at all times.
- Working closely with site management and wider security teams to ensure smooth site operations.
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Requirements
Essential:
- Valid SIA Door Supervisor (DS) or Security Guarding (SG) Licence.
- Valid UK Driving Licence and access to your own vehicle.
Preferred:
- Valid CCTV licence
Additional Requirements:
- Full 5-year checkable employment history.
- Previous security experience.
- Excellent customer service skills.
- Confidence in handling conflict calmly and professionally.
- Strong written and verbal communication skills.
- Flexible approach to working hours, locations and shift patterns.
- Reliable, punctual and professional attitude.
- Smart appearance and high personal standards.
- Ability to work independently and as part of a team.
Benefits
- Full uniform provided.
- Access to nationally recognised training courses through the Anchor Academy.
- Access to SIA and First Aid training at discounted rates, with financial support available.
- Auto-Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment).
- Stream – access to your pay as you earn it.
- Cycle to Work Scheme.
- Free 24/7 Employee Assistance Programme, including access to counselling.
- Hospital Saturday Fund.
- Reward and Recognition Awards.
What's Next?
If you would like to be considered for this position, APPLY NOW and a member of our recruitment team will be in touch.
Other companies may call this role: Security Officer, Multi-Site Security Officer, Shopping Centre Security Officer, Relief Security Officer, Mobile Security Officer, Security Guard, SIA Security Officer, Security Operative, or Security Enforcement Officer.
Within commuting distance of: Southampton, Fareham, Portsmouth, Gosport, Waterlooville, Havant, Eastleigh, Hedge End, Winchester, Chichester, Petersfield and surrounding South Coast areas.
Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.
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