Mitie Cleaning & Hygiene Services
Contracts Coordinator
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Better places, thriving communities.
This is a fantastic opportunity to join a successful security company who specialise in Security / Access Control Systems to some of the UK's largest Utility companies across the UK, to join as an ambitious Contracts Coordinator and help to develop the business during an exciting phase of growth.
The role will be office based, office location being Standing Stone Farm, Matfen which is 15 minutes from Hexham and around 30 minutes from Newcastle City Centre.
Role & Responsibilities
- Answering internal and external telephone calls to the department
- Acting as a Single Point of contact for a major utility client
- Filter inbound communication and directing / handling as appropriate
- Agreeing and implementing new systems and processes
- Placing orders with suppliers
- Arranging works to be carried out for Service and Maintenance function
- Communicating information with engineers and other site staff via telephone and email
- General photocopying, faxing and filing duties
- Provide efficient administration support for the department
- Maintain all aspects of data protection
- Actively develop excellent communication with all departments throughout the business, external advisors, investors and suppliers to deliver to the business objectives.
- Organisation of / undertaking office housekeeping
- Any other administrative task as required
- Must be able to travel when required to attend meetings.
- Flexible working on 2 shifts 07:30 – 16:00 & 08:30 – 17:00
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Essential Skills
- Good Numeracy and Literacy Skills
- IT Literacy including Microsoft packages
- Attention to Detail and Accuracy
- Strong Planning and Organising Skills
- Excellent Communication Skills
- Customer focus
- Writing and Reporting
- Delivering Results and Meeting Customer Expectations
- Achieving Personal Work Goals and Objectives.
Experience in a similar role in the Security / Fire and Security sector would be advantageous.
Our Market-Leading Offering
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
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We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [email protected].
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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