The Construction Index Ltd
Contracts Manager - Social Housing
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Salary: £50000 - £55000 per annum + car allowance
Type: Full Time
Region: UK - South West
Town/City: Yeovil, Somerset
Posted: 10/07/2026
Reference: CQ123_1783685420
Job Description
Contracts Manager - Responsive Repairs & Voids
Location: Yeovil (Hybrid)
Salary: Up to £55,000 + Company Car or £450 Car Allowance
Contract: Permanent | Full-Time
An exciting opportunity has arisen for an experienced Contracts Manager to lead the delivery of a busy Social Housing Responsive Repairs & Voids contract across a portfolio of retirement living and supported housing properties.
We're looking for someone with a strong background in social housing responsive maintenance who thrives in a fast-paced operational environment and has a proven ability to drive performance, improve KPIs, and lead teams through periods of change.
This is a key leadership role with responsibility for a contract valued at approximately £3-5 million, overseeing responsive repairs, voids, operational performance, commercial awareness, and service delivery.
The Role
As Contracts Manager, you will:
- Lead the day-to-day delivery of a high-volume responsive repairs and voids contract.
- Manage and support a team of four Responsive Repairs & Voids Supervisors.
- Drive improvements in work-in-progress (WIP) performance and overall contract delivery.
- Work closely with commercial teams to ensure financial and operational targets are achieved.
- Oversee approximately 65 responsive repair jobs per day and around 12 void properties per week.
- Build strong working relationships with clients, internal teams, subcontractors, and direct labour.
- Ensure compliance with Health & Safety legislation, CDM regulations, and company procedures.
- Monitor KPIs, productivity, quality, and customer satisfaction to continually improve performance.
- Manage operational resources, including vehicles, van stock, purchasing cards, and materials.
- Work collaboratively with planning and helpdesk teams to ensure efficient scheduling and service delivery.
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About You
To be successful in this role, you'll have:
Essential:
- Previous experience managing Social Housing Responsive Repairs contracts.
- Experience leading operational teams within responsive maintenance and voids.
- A strong understanding of responsive maintenance performance measures, including KPIs, SORs, and productivity.
- Good commercial awareness with experience managing contract performance and budgets.
- Knowledge of Health & Safety legislation, including CDM regulations.
- Strong stakeholder management and relationship-building skills.
- Excellent organisational and problem-solving abilities.
- Good IT skills, including Excel and experience using repairs management systems such as OneServe, E20, or similar.
- The ability to manage multiple priorities in a busy operational environment.
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What's on Offer
- Salary up to £55,000
- Company car or £450 per month car allowance
- Hybrid working (typically 3-4 days in the office with site and home working)
- Opportunity to lead a significant social housing contract
- Join a well-established business with excellent long-term career prospects
- Supportive leadership team and opportunities for professional development
If you're an experienced Contracts Manager with a background in Social Housing Responsive Repairs and you're looking for your next challenge, we'd love to hear from you.
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