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Control-M SME
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Control-M SME | Global Banking Organisation
London | 4 days in the office
6 month contract | £690 per day inside IR35
Our client, a Global Banking Organisation, are seeking a Senior Control-M SME to support the Control-M job scheduling platform that is operated by 24x7 Operations team, utilised by a wide customer base encompassing Application and Infrastructure teams.
Key Responsibilities Control-M SME:
- Provide platform support and ensure platform health.
- Install, configure, and upgrade Control-M servers, agents, and application plugins.
- Assist in optimising workflows, resolution of job failures, system errors and performance issues within SLA.
- Support the platform users to reduce false alerts and optimise the batch workflows.
- Develop and maintain a product roadmap, outlining priority deliverables and identify potential innovative enhancements for the next 3 years
- Collaborate with key stakeholder user groups to capture, document and prioritise product requirements, incorporating into the Control-M strategy.
- Prepare and deliver authoritative presentations that articulate the Control-M strategy and product roadmap and architectural design.
- Work with platform users and drive adoption of self-service and automated solutions to improve efficiency and enforce framework compliance (Site Standards with Workload Change Manager (WCM).
- Support and drive the DevOps integration strategy for Control-M (incorporating CI CD pipelines to streamline deployments and support agile development (with Octopus)
- Ensure proactive (cyber) security and vulnerability management of the Control-M platform, meeting policy and control requirements.
- Author and update Policy, Process and Procedure documentation for both technical and operational purposes.
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Key Skills/Experience Control-M SME:
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- Demonstrable and self-sufficient skills in Control-M platform, covering all aspects of the platform.
- Deep and broad Control-M platform expertise, from version 9+
- Operating Systems: Strong experience across Windows/Linux.
- Problem-Solving Skills: Exposure to root cause analysis, critical incident response, and problem-solving techniques to address complex IT issues.
- Regulatory Understanding: Some experience ensuring compliance with regulatory standards such as DORA, GDPR, or equivalent regulations in the financial/technology sector.
- Interpersonal Skills: Exceptional communication and collaboration skills to work effectively with cross-functional teams and drive compliance initiatives.
- Tools: Proficiency with ITSM tools (e.g., ServiceNow, JIRA), monitoring systems, and reporting platforms; experience with automation tools is a plus.
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