Scottish Water
Control Room Shift Operator (Control Engineer)
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Control Room Shift Operator (Control Engineer)
Control Engineer (Control Room Shift Operator)
Together we are Trusted to Serve Scotland.
How’s this for job satisfaction? At Scottish Water, we look after Scotland’s most precious natural resource. From source to tap, we are guarding Scotland’s reputation for refreshingly pure water, whilst caring for our environment at the same time.
We're looking for a Control Engineer (Control Room Shift Operator) to join the Integrated Control Centre (ICC).
About the Role
Joining the ICC means becoming part of a critical service that supports essential infrastructure, playing a key role in ensuring safe and reliable operations.
You will work within a highly collaborative and supportive team environment, where knowledge sharing and teamwork are encouraged. This role offers excellency opportunities to develop and broaden your skills across a range of systems and processes. In return, you will benefit from a competitive salary (including a shift allowance) and a comprehensive benefits package.
What You’ll Do
In this role, you will be responsible for:
- Monitoring and responding to telemetry alarms across multiple systems
- Maintaining continuous awareness of asset performance and identifying emerging issues
- Taking appropriate action to manage and escalate operational events
- Supporting incident response through clear communication with internal and external stakeholders
- Accurately logging events and actions within ICC systems
- Collaborating with the wider shift team to maintain operational resilience
- Applying standard operating procedures consistently and effectively to ensure safe and efficient operations
What You’ll Bring
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We are looking for a candidate who:
- Demonstrates a calm, methodical approach—even within fast-paced environments
- Has strong attention to detail and takes accountability for decisions
- Can prioritise and manage multiple tasks effectively
- Is focused on safety, risk awareness, and operational performance
- Ideally, has experience working in a control room, operational, or process-driven environment
- Is able to assess information quickly and make judgement calls under pressure
- Possesses strong communication skills and thrives as part of a collaborative team
- Has a proactive, disciplined approach to following procedures
- Is IT-savvy, comfortable working across multiple systems, and can adapt to a 24/7 shift pattern
Looking Out for You
While the work we do is important, we balance it with life outside work.
- 38 days of holiday per year (including public holidays), plus the option to buy five extra days if needed
- Paid time off to volunteer in your community
- Family-friendly policies including adoption, maternity, and parental leave
- Flexible working initiatives to support work-life balance
- Company pension (a secure 'know what you’ll get when you retire'-type plan) and life assurance
- Bonus scheme and access to SW Splash (discounted holidays, bills, and shopping)
The Inevitables
This role will operate at Grade 4 level:
- Starting salary for new recruits: £31,640 per annum
- Performance-driven progression: up to a maximum of £36,460
Apply Before
Applications close at midnight on 16th July 2026.
Before starting, successful candidates will require:
- Counter Terrorist Checks (normal pre-employment procedures)
- Conditional job offers dependent on:
- Referencing
- Criminal record checks
- License checks
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We will ask for your consent before third-party screening (e.g. background checks).
Just a Few More Points
We understand that no one ticks every box—so apply anyway. Most candidates don’t come ready on Day One; everyone learns and grows over time.
Diversity & Inclusivity
- If you have a disability or neurodivergent condition, or are going through any temporary challenges (such as menopause or life transitions), we’re here to accommodate you. Ask us how.
Relocation Expectation
Employees must reside in Scotland. If you don’t already live there, you must agree to moving within three months of starting.
Drug & Alcohol Policy
We place a priority on employee safety and wellbeing, and may conduct Drug & Alcohol testing (in line with our policy).
Key Announcement
Candidates with previous applications older than 12 months will have their records auto-deleted. No action is needed on your part.
Want to Chat?
Questions for us? Send an email to SWRecruitment@ScottishWater.co.uk
Together, we are Trusted to Serve Scotland.
Final Notes
At Scottish Water:
- Your work impacts real people, real communities—delivering essential water and wastewater services.
- We’re committed to inclusion and diversity, building a culture where everyone can thrive.
- Our people-first approach means your talents will be nurtured, and you’ll play a part in delivering Scotland’s best service.
Ready to Apply?
Find our latest vacancies here.
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