PLS Solicitors
Conveyancer / Case Handler
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Conveyancer / Case Handler
Conveyancer / Case Handler – New Build Team
Location: Teesside, TS18 3DB (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)
Hours: Full-time, Monday–Friday, 09:00–17:00
Salary: Up to £30,000 base + competitive uncapped bonus (up to £8,000+) once fully established
Join our supportive, sociable, and ambitious New Build team as a Case Handler. Manage your own diverse caseload of conveyancing transactions from instruction to completion—with personalised support, performance-based rewards, and a flexible hybrid working model that promises an excellent work-life balance.
What You’ll Do
- Manage your own caseload of New Build transactions from start to finish
- Liaise with clients, developers, solicitors, and other stakeholders to ensure smooth, seamless communication
- Prepare, review, and draft legal documents and correspondence
- Develop and maintain strong relationships with developers through outstanding service
- Maintain accurate, up-to-date case records on our Case Management System (CMS)
- Deliver exceptional customer service, addressing client queries and concerns with promptitude
- Work towards exchange and completion targets while prioritising five-star client feedback
What We’re Looking For
We welcome applications from those who provide strong conveyancing support—whether you're an experienced Case Handler, a Conveyancing Assistant ready for a career step forward, or a qualified Estate Agent or Mortgage Advisor with a solid foundation in the process.
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Essential skills and experience to thrive:
- Direct experience in handling conveyancing transactions (induction for beginners possible with the right mindset)
- Hands-on experience with:
- Source of Funds checks (reviewing bank statements, verification checks)
- Searches and sale enquiries (confidence in writing professional reports, not just commissioning them)
- Dealing with developers, solicitors, and diverse stakeholders
- Strong communication abilities—telephone manner must be polished and professional
- Client-facing proficiency: ability to clarify complex conveyancing steps in a friendly yet informed way
- Detail-oriented, with a slasher mindset—spotting issues before they escalate
- Familiarity with conveyanching systems (a Proclaim CMS background is a definite plus)
- Passionate drive for top-tier service and achieving outstanding outcomes
What You’ll Get in Return
- 6-month structured onboarding combining classroom training (in person or via MS Teams) with progressive casework—ensuring you’re fully equipped to thrive from day one
- Competitive quarterly bonus: Successful Case Handlers typically earn an average of £8k–£10k per year once established. Uncapped bonuses reflect your individual performance
- Employer-funded study support options after 12 months, along with ongoing specialist training
- Long-term development pathways within a growing company, with clear progression to senior roles
- Generous leave entitlement: 22 days holiday (rising to 25) + Bank Holidays, with buy/carry over options
- Employee benefits:
- Death in service cover
- Employee Assistance Programme (EAP) and wellbeing support (counselling)
- Salary sacrifice options for:
- Tech subscriptions
- Childcare via nursery fees
- Gym memberships
- Cycle-to-work pledges
- Car subsidies
- Free conveyancing, mortgage advice, staff discounts, and more
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Why PLS?
We’re a fast-growing, modern law firm where humane values take precedence. We celebrate individuality, invest in your growth, and sustain a truly supportive culture.
Become part of a team where you can ** flourish in your role** while forging your own path. In short: Dream big. Build a future you love.
Ready to step up in your conveyancing career? [Apply today!] (Contact details, if needed, will be provided in the submission portal)
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