Co-op
Conveyancing Case Manager
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Conveyancing Case Manager
Conveyancing Case Manager
Salary & Benefits
- Salary: £27,000 to £36,420 (Work Level 6B)
- Hours: 37.5 per week (Monday–Friday)
- Location: Stratford-upon-Avon or Bristol (remote/hybrid soons—after 6 months)
- Benefits: Pension (employer 10%), annual bonus scheme, 28 days holiday (rising to 32), 30% Co-op discount, virtual healthcare, coaching for progression, and more.
About the Role
We’re Co-op Legal Services, and we’re looking for **Conveyancing Case Managers to support clients through property/land transfers after bereavement—"proving real difference for clients at a pivotal time".
This role is ideal for: ✔ Those on the SQE path (qualified work experience confirmed) ✔ Individuals with experience in conveyancing, probate, case management, or legal admin, plus training opportunities
Your Responsibilities
- Case Ownership: Lead caseloads optimally to meet targets and deliver great customer outcomes.
- Client Care: Engage empathetically via phone/email to navigate their post-bereavement needs.
- Case Management: Maintain real-time accuracy using our digital systems.
- Collaboration: Liaise with third parties, solicitors, and HM Land Registry, supporting probate teams.
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Demand for Success
Essential
- Evidence in conveyancing, legal admin, or case management (or aligned skills).
- IT savvy—with the ability to adapt new software swiftly.
- Customer-first mindset—combined with exceptional communication (phone, written).
- Strong detail-orientation & organisation for a fast-paced workload.
No formal qualifications required—dedication to a legal support career counts.
Why Join Co-op?
Imagine working for your community, in an ethical, inclusive organisation that evolves with you. We swap hierarchies for purpose, and offer benefits that support work-life harmony, growth, and well-being:
- ⭐ 10% employer pension contribution
- 28/32-day leave + bank holidays
- Monetary rewards (bonus structure, ‘Stream’ salary earning tool)
- Discounts (30% Co-op, 10% partner brands)
- Wellness support: GP access, mentorship, fitness advice
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“A place where you’ll belong” is how we champion diversity at Co-op. Applications from all backgrounds are not just welcomed, but supported through every step of the process, including adjustments during interviews.
Disability Confident Workplaces: We guarantee interviews to disabled candidates meeting minimum criteria.
For visibility on our recruitment or inclusion commitments:
jobs.coop.co.uk/apply-process jobs.coop.co.uk/diversity-inclusion
Note: This role entails pre-employment checks (SRA, credit report, DBS) and no visa sponsorship offered.
Assessment: Online 20-minute test to complete as part of applying.
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