Coopman Search and Selection | B Corp™
COO
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Chief Operating Officer
We are partnered with a rapidly growing, regulated FinTech operating across Banking-as-a-Service, Payments, Foreign Exchange, and Digital Assets, to find an exceptional Chief Operating Officer. This is a rare opportunity to build and own the operational backbone of a business at genuine scale-up pace, working directly with the CEO and senior leadership to turn ambitious growth plans into reality.
If you thrive on solving complex operational challenges in a regulated environment and want real ownership, we'd love to hear from you.
What You'll Own
- Set the operational strategy. Build and execute the roadmap that scales payments, FX, transaction processing, reconciliation, and banking operations
- Lead BaaS & payments delivery. Oversee programme delivery, domestic and international payment rails, and resilience across settlement, safeguarding, and treasury
- Drive regulatory excellence. Ensure operational adherence to FCA requirements, robust controls, and audit readiness as the business grows
- Own financial control & reconciliation. This includes safeguarding client money, strengthen reporting, and partner closely with Finance on governance
- Build and lead a high-performing team. Mentor a growing operations function and instil a culture of accountability and continuous improvement
- Be a trusted voice externally and internally, representing the business with regulators, banking partners, and key stakeholders
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What You'll Bring
- Ideally 10+ years of operational leadership within Financial Services, with a genuinely hands-on track record
- Proven experience in a regulated Banking, EMI, Payments, FX, or BaaS environment
- Strong command of payment operations, transaction processing, settlement, and operational controls
- Solid grasp of FCA regulatory requirements and financial services governance frameworks
- A track record of building and scaling operations inside a high-growth organisation
- Excellent stakeholder management skills, with the credibility to influence at all levels
- Experience supporting EMI licensing or regulatory authorisations would be highly desirable
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A competitive salary and executive benefits package are on offer, so if you're an existing COO or Head of Operations and would like to take the next step in your career to join a growing firm at the forefront of innovation, please apply or reach out to shane.cassidy@coopman.uk for more information.
As a Certified B Corporation™, we take a different approach to how we do business. Recognised on an international scale as a company that operates for good, we value & incorporate the interests of all of our stakeholders to grow in the most sustainable manner. As a recognised Great Place to Work™, we ensure our workplace is one that fosters professional growth and collaboration.
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