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Role Overview
We're hiring a Copilot Consultant to advise and support customers across the full Microsoft Copilot lifecycle. The successful candidate will help clients understand, plan, deploy, govern and adopt Microsoft Copilot across Microsoft 365, Copilot Studio and related Microsoft cloud services.
You will work with customers, business stakeholders, technology teams, change teams and training teams to define practical Copilot strategies, assess readiness, shape rollout plans, support adoption and engineer Copilot agentic solutions using Copilot Agent Builder and Copilot Studio.
Due to the nature of this role, successful candidates may need to undergo security clearance. To be eligible you must have lived in the UK for at least 5 consecutive years. More information on SC Clearance checks can be found here.
Responsibilities
- Advise customers on Microsoft Copilot strategy, use cases, business value and adoption across Microsoft 365 and related services.
- Assess Copilot readiness, including licensing, identity, Microsoft 365 apps, network readiness, data security, information governance and technical platform maturity.
- Plan and support Copilot pilots, phased rollouts and production deployments, working closely with technical, change management and training teams.
- Design and support governance approaches for Copilot, including data access, permissions, sensitivity labelling, retention, responsible AI and operational controls.
- Help customers identify, prioritise and document Copilot scenarios across common business functions.
- Engineer Copilot agentic solutions using Copilot Agent Builder and Copilot Studio, including use case identification, discovery, solution design, build, test and handover.
- Run customer ideation workshops, discovery sessions and stakeholder briefings to capture Copilot use cases, prioritise opportunities and advise on benefit measurements.
About you
- 3+ years’ experience in Microsoft 365, digital workplace, business consulting or related technology consulting roles, with a demonstrable specialism in Microsoft Copilot and AI-enabled productivity.
- Strong understanding of Microsoft 365 services such as Teams, SharePoint, OneDrive, Office and Purview.
- Experience consulting with customers, running workshops, gathering requirements, shaping recommendations and producing clear documentation for both business and technical audiences.
- Ability to translate customer use cases into practical Copilot agent designs, including instructions, knowledge sources, actions, success measures and governance requirements.
- Good knowledge of Copilot readiness considerations, including Microsoft 365 data quality, permissions, oversharing risks, information protection, governance and adoption planning.
- Confident communication skills, with the ability to explain Copilot concepts, licensing, governance and adoption activities in clear language for non-technical stakeholders.
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Knowledge and experience of the following would be advantageous:
- Experience with Microsoft Power Platform, including Power Automate, Power Apps, connectors, Dataverse and environment governance.
- Experience of integration with the wider AI stack across Microsoft and other platforms
- Familiarity with Microsoft Purview, sensitivity labels, Data Loss Prevention (DLP), retention, audit, eDiscovery and information governance controls.
- Experience with Copilot adoption, change management, training needs analysis, champions networks, success measurement and user feedback loops.
- Understanding of Microsoft Graph, Graph connectors, SharePoint Advanced Management, Microsoft Entra ID and how these services support secure Copilot experiences.
What we look for in our people
- Strong alignment with FSP values and ethos
- Commitment to teamwork, quality and mutual success
- Proactivity with an ability to operate with pace and energy
- Strong communication and interpersonal skills
- Dedication to excellence and quality
Who are FSP?
FSP is a leading enterprise transformation consultancy specialising in Data & AI, Cyber Security, Enterprise Cloud and Change Delivery. We help organisations modernise, innovate and grow through advisory-led consulting, deep technical expertise and high-quality delivery. Working across complex and regulated environments, we partner with clients to build secure, intelligent and resilient digital capabilities that deliver lasting business value.
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Our culture is built on true belonging, opportunity for all and excellence in everything we do. Through our One FSP Playbook, we have created a shared set of values and winning behaviours that shape how we work, collaborate and show up for our colleagues and our clients. We are committed to creating an environment where talented people are supported, developed and given the opportunity to thrive, building a high-performing organisation where everyone can contribute, grow and succeed together.
Find out more about people and One FSP playbook: fsp.co/about-fsp/ | One FSP Playbook
Why work for FSP?
At FSP, we are committed to providing:
- A collaborative and supportive environment in which you can grow and develop your career
- The tools and opportunity to do work you can be proud of
- A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
- Hybrid working – we empower you to make smart choices about when and where to work to achieve great results
- Industry leading coaching and mentoring
- Competitive salary and an excellent benefits package
Equal and Fair Opportunity
FSP is an equal opportunity employer and we welcome applications from all suitable candidates. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief.
Research suggests that applicants from underrepresented groups are less likely to apply for roles if they do not precisely meet requirements, or if they felt there were clear barriers as to who should apply. If you are excited about a potential role with us but are concerned that you may not be a perfect fit, please do apply, as you may be the ideal candidate for this role or for a different vacancy within FSP.
We endeavour to always provide fair opportunity for applicants to showcase themselves in the best way possible during any interviews or meetings. If you require any adjustments for a call or in-person meeting, please let us know.
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