Your primary job will be to create compelling copy for CRM, loyalty, and other comms channels. You will:

• Write original copy in American or British English for emails, push notifications, and paid media;
• Revise copy based on internal and client feedback;
• Flawlessly proofread new business and pitch decks;
• Study insights or reports to give your copy a strong conceptual foundation;
• Lean on brand playbooks and tone of voice guides;
• Leverage new, emerging technologies to be the most creative, most efficient writer you can be;
• Play an active role in projects, from initial idea generation to execution and approval.

Who are you going to work with?

As a member of the Experience Design team, you will work closely with talented designers, copywriters, motion designers, and creative leads, as well as experience strategists, data scientists, tech developers, and project managers.

Our offices are centrally located in London and Copenhagen, and we’ll expect not only great work from you, but also that you contribute to the fun, friendly, collaborative, and innovative atmosphere that echoes through our office space. We come from diverse backgrounds and have unique skill sets, so you’ll get plenty of opportunities to apply your expertise, and to grow.

What do you bring to the table?

You thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times. Your positive, conscientious, and solution-oriented mindset enables you to digest complex information and translate strategy and insights into persuasive copy and exciting ideas. You value diligent editing, ensuring all deliveries are flawless and effective.

Required Skills And Qualifications

• 3+ years of copywriting experience from an advertising or in-house agency
• Excellent communication skills and fluent/professional proficiency in English
• A relevant background in journalism, English, communications, advertising, or similar
• Ability to work independently or as part of a team to meet deadlines

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.

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