WhiteCrow Research
Corporate Communications Manager
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Corporate Communications Manager
Corporate Communications Manager – Job Description
About WhiteCrow
We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us understanding and penetrating specialist markets at a global level. In addition, our service also complements our client’s in-house talent acquisition teams.
About Our Client
Our client is a leading telecommunications and digital connectivity provider with a strong presence across Sub-Saharan Africa, serving millions of customers across multiple markets. The company delivers affordable, reliable, and innovative mobile and digital solutions, enabling seamless connectivity for individuals and businesses.
Guided by a customer-centric approach, its focus includes:
- Innovation
- Operational excellence
- Expanding access to high-quality network services and digital offerings
- Diverse workforce and entrepreneurial culture
- Talent development, community empowerment, and socio-economic growth
Headquartered internationally, the organization emphasizes transparency, sustainability, and long-term growth, making it a prominent player in Africa’s telecommunications industry.
The Role: Corporate Communications Manager
As the Corporate Communications Manager, you will be responsible for:
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Strategic Communications Blueprint
- Devising and executing an overarching Corporate Communications strategy to systematically support key business goals throughout the year.
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PR and Brand Awareness Campaigns
- Developing and executing high-impact PR strategies to:
- Stimulate brand awareness
- Generate public interest
- Drive product/solution consideration over competitors
- Developing and executing high-impact PR strategies to:
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Brand Guardianship and Governance
- Acting as the brand’s gatekeeper, managing operational teams to:
- Secure proper brand visibility
- Enforce strict baseline layout and configuration guidelines
- Acting as the brand’s gatekeeper, managing operational teams to:
-
Media Network and Outreach
- Initiating and triggering strategic media opportunities for:
- Promoting the business at both operational and corporate levels
- Supporting ad and affiliate teams via direct communications to clients and news outlets
- Initiating and triggering strategic media opportunities for:
-
Crisis Management Protocols
- Assisting in:
- Development and coordination of corporate crisis management/communication plans
- Rapid deployment of safety processes during crises
- Assisting in:
-
Agency and Partner Collaboration
- Collaborating closely with external advertising and PR agencies to ensure:
- Aligning metrics, strategic focus, and campaigns throughout the marketing calendar
- Collaborating closely with external advertising and PR agencies to ensure:
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End-to-End Content Production
- Overseeing from concept to completion a range of:
- Digital and/or print promotional and communication materials (ensuring publication readiness)
- Overseeing from concept to completion a range of:
-
Internal Stakeholder Alignment
- Partnering with Marketing, Human Resources, and Corporate Executives to:
- Develop and execute a unified internal corporate communications strategy
- Partnering with Marketing, Human Resources, and Corporate Executives to:
-
Customer Retention Strategies
- Developing and implementing communication strategies to support:
- Customer loyalty programs
- Brand awareness
- Customer satisfaction metrics
- Developing and implementing communication strategies to support:
-
Budgetary & Analytical Accountability
- Managing the Branding and Communications budget for:
- Cost-effective department/operational processes
- Coordinating with the Chief Commercial Officer
- Preparing detailed media activity reports
- Managing the Branding and Communications budget for:
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Operational Leadership
- Evaluating and verifying employee performance via:
- Regular structured reviews of work assignments
- Production techniques
- Evaluating and verifying employee performance via:
Requirements
Qualifications
- Bachelor’s degree in:
- Communications
- Public Relations
- Marketing
- Or a related discipline (AMBA is preferred)
Experience
- 7 years or more in:
- Corporate communications
- Public Relations
- Media management (required)
- Proven experience in:
- Creating highly targeted content across digital/print platforms (highly advantageous)
Knowledge
- Comprehensive understanding of:
- Communication techniques
- Media landscape mechanics
- PR methodologies
Proficient in:
- Microsoft Office Suite
- Adobe Creative Suite (or similar)
- Computer generation software:
- After Effects
- Cinema 4D
- Related production platforms
Skills, Attributes & Abilities
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Communication Mastery
- Excellent verbal and written communication skills
- Strong command of tone and corporate messaging
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Meticulous Detail Orientation
- Highly organized, with keen attention to:
- Visual detail
- Brand consistency
- Layout aesthetics
- Highly organized, with keen attention to:
-
Delivery Under Pressure
- Proven ability to:
- Perform under pressure
- Multitask
- Prioritize workloads
- Meet tight publication deadlines
- Proven ability to:
-
Autonomy & Teamwork
- Ability to:
- Work independently
- Collaborate effectively as part of a team
- Ability to:
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Innovation
- Highly creative and original, with demonstrated capacity for:
- Aesthetically pleasing designs
- Communication solutions
- Highly creative and original, with demonstrated capacity for:
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