Clermont Group Ltd.
Corporate Receptionist
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Company Description
Clermont Group Ltd. was founded with the vision of delivering professional, tailor-made services with a personable touch. The company focuses on providing a consistent 5-star standard of service to build strong, long-term relationships with clients and partners. Clermont Group recognizes its people as its most valuable asset and invests in thorough recruitment, training, and development to maintain its service ethos. The business specializes in Front of House Management, Guest Services, Bespoke Training, and Recruitment for essential business support roles. Clermont Group has been named one of The Times Top 100 places to work in 2024, reflecting its commitment to an engaging and supportive work environment.
Role Description
The Corporate Receptionist is a full-time, on-site role based in the City of London. The role involves greeting and directing visitors, managing incoming phone calls, and maintaining a professional front-of-house presence. Daily tasks include:
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- Handling reception duties
- Scheduling and coordinating meeting rooms
- Managing mail and courier services
- Providing administrative and clerical support to the wider team
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The Corporate Receptionist will ensure a high standard of customer service for clients, guests, and colleagues, resolving queries promptly and efficiently. The role also includes maintaining a tidy and welcoming reception area and supporting guest services in line with Clermont Group’s 5-star service standards.
Qualifications
- Strong customer service skills with a focus on hospitality and guest experience.
- Professional phone etiquette and confident handling of incoming and outgoing calls.
- Experience with receptionist duties, including greeting visitors, managing sign-in processes, and coordinating front-of-house activities.
- Solid clerical skills, including basic administrative tasks, scheduling, and handling mail and deliveries.
- Clear and professional communication skills, both verbal and written.
- Previous experience in a corporate reception, front-of-house, or customer-facing role is preferred.
- Ability to remain calm under pressure, prioritize tasks, and maintain attention to detail.
- Proficiency with common office software and reception systems; experience with booking and visitor management tools is an advantage.
- Professional appearance and demeanor aligned with a corporate environment.
- Flexible and collaborative approach, with a commitment to Clermont Group’s high service standards.
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