Rapport Guest Services
Corporate Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Corporate Receptionist
We are hiring for a Corporate Receptionist to join our incredible team at Rapport. You will be part of a team of 5 working alongside our client who is an American global investment company. This is an incredible workspace, where the team deliver luxury experiences to clients and visitors.
This is the ideal role for someone who has an incredible ability to build strong relationships with everyone they meet, while at the same time being able to provide unique guest experiences. You will be a vital member of a highly professional team, committed to providing outstanding service and memorable experiences across two client-facing receptions and 17 meeting rooms.
Type of contract: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis between 7:30 AM and 7 PM)
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, complimentary daily breakfast and lunch in the restaurant, as well as snacks and barista beverages!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Main Responsibilities
- Creating a welcoming environment. The reception is the face of the business, setting the tone for guests and staff from the moment they step out of the lifts, and saying goodbye with a smile.
- Booking the client meeting rooms and supporting the catering team with the room set-up.
- Assisting with internal and external events.
- Working effectively with the ground floor team to ensure a seamless guest experience.
- Welcoming guests at the reception and escorting them to their meeting rooms or the required destination within the building.
- Working with the hospitality team, and other service providers to ensure the delivery of an exceptional service.
- Handling all internal and external calls and emails in a professional and timely manner.
- Always adopting a flexible and adaptable approach when dealing with ad-hoc duties as required.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Ideally, have previous customer service experience within a five-star establishment (e.g., luxury hotel, premium airline, or corporate environment).
- Be passionate and driven to deliver the very highest levels of customer service.
- Have great interpersonal skills, an outgoing and vibrant personality.
- Demonstrate an excellent command of the English language, both in verbal and written communication.
- Be proficient in MS Word, Excel and other similar software packages.
- Understand professional etiquette.
- Possess a high level of attention to detail.
- Flexible, proactive, and a genuine passion for helping others.
- Have the ability to work well under pressure and act both proactively and intuitively.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com.
Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location