Restaurant Associates UK
Corporate Receptionist (Mobile)
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Corporate Receptionist (Mobile)
If you enjoy variety and a fast-paced working style, our Corporate Receptionist (Mobile) role could be the perfect fit.
You’ll be joining our dynamic Network Team, a collaborative group that supports more than 100 client locations by providing seamless cover during holidays, training, and other operational absences. Full training on all systems and processes will be provided before you step onto any site, ensuring you feel confident and prepared.
While the role can be demanding at times, you’ll be part of an inclusive, forward-thinking organisation that values adaptability, teamwork, and continuous improvement. It’s a great fit for someone who is flexible, people-focused, and thrives in a supportive team environment.
Type of contract: Full-time, permanent
Hours: 40 per week (Monday-Friday, with a shift rota between 7 AM and 9 PM; flexibility required based on business needs). Opportunities for overtime and weekend work available upon request and based on business availability.
Location: This position requires travel across multiple locations throughout London and the M25, including the West End, the City, Canary Wharf, and Greater London.
Main Responsibilities
- Provide versatile front-of-house support across the Rapport portfolio, including reception, concierge, lobby hosting, and helpdesk functions.
- Handle guest enquiries promptly and professionally, ensuring a smooth and positive experience.
- Manage all incoming and outgoing calls with confidence and a high standard of professionalism.
- Collaborate closely with internal teams and external service partners to deliver a seamless, high-quality guest journey.
- Demonstrate flexibility and adaptability as responsibilities evolve, including adjustments to shifts or work locations.
The Ideal Candidate Will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
- Flexibility when it comes to travel. Be willing to travel across London and the M25.
- Bring a minimum of one year’s customer-facing experience in a fast-paced environment, such as a five-star hotel, corporate setting, or luxury venue.
- Show genuine passion and drive for delivering exceptional customer service.
- Communicate confidently with an excellent command of written and spoken English.
- Demonstrate strong proficiency in MS Word, Excel, and similar software tools.
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What Will You Get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Chef Manager
Find out We’re looking for a hands-on and personable Chef Manager!
You’ll lead from the front, overseeing both the kitchen and overall operation, ensuring high standards of food, service, and client satisfaction. This is a great opportunity for a chef who wants to step further into the commercial side of the business while still being actively involved in the day-to-day running of the kitchen.
What You'll Be Doing As Chef Manager
- Delivering high-quality food and service standards consistently
- Building and maintaining strong client relationships
- Managing costs, GP, and ensuring financial targets are met
- Controlling stock, purchasing, and minimising food waste
- Driving retail and hospitality performance to increase revenue
- Leading, motivating, and developing your team
- Ensuring all health, safety, and food safety standards are met
- Analysing performance and implementing improvement plans
- Acting as a brand ambassador and promoting the site
What You'll Need To Succeed As Chef Manager
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- Experience as a Chef Manager, Head Chef, or a strong Sous Chef ready to step up
- A hands-on, positive, and team-focused leadership style
- Strong financial and commercial awareness
- Ability to manage and develop a team in a supportive environment
- Excellent communication and client-facing skills
- Good understanding of health, safety, and food safety compliance
- Organised and proactive approach to managing operations
- Ideally experience within contract catering (preferred but not essential)
Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2804/97780001/52805393/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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