Arval BNP Paribas Group
Corporate Sales Account Manager
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Account Manager Location: Manchester | Type: Hybrid
About Us
We’re Arval BNP Paribas – a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our dedication to Service, Sustainability, and Solutions is embodied by everyone here, whom we call Journey Makers.
Our culture is warm, approachable, and human – not corporate. We serve a broad range of customers, from families choosing their first electric vehicle (EV) to global brands transitioning their fleets to electric innovation. Whatever the mobility need, we have a customised solution.
Why Join Arval?
We partner with you as part of BNP Paribas, offering a forward-thinking global banking backdrop. Our collaborative culture prioritises wellbeing and work-life balance, earning us recognition as Employer of the Year in the South West Business Awards.
About the Role
In this fast-paced, varied role, you’ll act as a trusted partner to our corporate and international clients, ensuring their fleets are safe, cost-efficient, and ready for the future. Daily tasks include:
- Managing a portfolio of accounts, collaborating closely with field-based Business Managers.
- Guaranteeing every driver and stakeholder receives the world-class service that defines Arval.
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Key Responsibilities
- Build proactive, long-term relationships with:
- Fleet managers
- Drivers
- Internal stakeholders
- Prepare and finalise quotes, track orders, and maximise conversions through collaboration with Business Managers.
- Use Salesforce to:
- Streamline workflows
- Generate clear, impactful customer insights & data
- Address and resolve queries and complaints within service-level agreements (SLAs), improving feedback scores.
- Upsell opportunities initially customer-focused.
Requirements
Attributes & Mindset
You thrive in environments that demand high-touch customer interactions, delivering exceptional experiences. You excel with:
- Ownership – Solving issues early with accountability.
- Collaborative energy – Growth-focused with a skills-reshaping attitude.
- Adaptability – Balancing customer needs with regulatory knowledge.
Technical Proficiency
- Clear and proactive, empathetic communication – Managing expectations effectively.
- Managing ownership – Making confident decisions, thinking through tasks.
- Customer-first mentality – Savvy on our products, policies, and regulatory basics.
- CRM & MS Office familiarity.
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Compensation & Benefits
Salary & Incentives
- Base salary: Up to £28,000
- On-target commission: £4,000
- Target-achieving bonus: Additional £3,000
- Holiday: 25 days plus bank holidays and a birthday.**
Comprehensive Benefits
- Private medical cover (including a digital GP service).
- Company pension.
- Discounts on our fleet solutions and a range of high-street brands.
- 2 paid volunteering days per year.
- Free on-site gym.
- Subsidised restaurant offering chef-prepared meals, plus discounted Costa Coffee.
Ready to make an impact?
Sound like you? Apply today – the Talent Acquisition team will review your CV shortly.
Our Commitments
- Consciously inclusive employer: Competition is based solely on skill.
- Ban the Box policy, promoting a fair, hiring culture for all backgrounds.
- Speak Up culture: Open-minded feedback across levels.
- Rejection transparency: You’ll receive offline feedback if not shortlisted.
Interview Process
- Telephone screening (Talent Acquisition).
- On-site panel interview (1-hour).
✨ Apply today – we’re happy to hear from you!
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