Corporate Sales Executive

Location: Alton Towers Resort, Staffordshire

Department: Corporate Sales & Events

At Alton Towers Resort, we don't just create unforgettable days out, we deliver exceptional conferences, meetings, corporate events and celebrations that leave a lasting impression.

We're looking for a passionate and commercially driven Corporate Sales Executive to join our Corporate Sales & Events team. If you're a confident communicator who thrives on building relationships, delivering outstanding customer service and converting enquiries into successful events, we'd love to hear from you.

What you'll be doing

As a Corporate Sales Executive, you'll be responsible for managing enquiries from both corporate clients and event agencies, guiding customers through every stage of the sales journey—from initial enquiry through to confirmed booking.

Your Responsibilities Will Include

• Responding promptly to corporate and agency enquiries, checking availability and creating provisional bookings.
• Producing tailored proposals that meet clients' objectives and exceed expectations.
• Conducting engaging showrounds across our Hotels, Conference Centre, Theme Park and Waterpark.
• Building strong relationships with clients through telephone, email and face-to-face meetings.
• Working closely with third-party suppliers to enhance event proposals where appropriate.
• Negotiating rates while protecting revenue and identifying opportunities to maximise sales.
• Upselling products and services to enhance the client experience and increase event value.
• Proactively following up enquiries and provisional bookings to maximise conversion rates.
• Working collaboratively with operational teams to ensure every event is delivered seamlessly.
• Maintaining excellent product knowledge across all Alton Towers Resort venues and experiences.