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Benefit Cosmetics UK

Counter Manager - Hedge End

Eastleigh
Posted 14 days ago
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Counter Manager – Part-Time (30 Hours) in M&S Hedge End

About the Role

At Benefit Cosmetics, we’re glowing—and growing by making real connections. We’re currently looking for a Part-Time 30-Hour Counter Manager over five days to drive sales and deliver award-winning customer experiences at our Marks & Spencer Hedge End location.

As a Counter Manager, you’ll:

  • Hit challenging sales targets by leading a team of Brow and Beauty Experts
  • Create standout customer experiences that foster loyalty and repeat business

Responsibilities

Your role is performance-driven and varied. Key tasks include:

  • Sales Management

    • Lead, motivate, and empower the team to exceed individual and counter sales targets
    • Delegate tasks effectively to maximise productivity and service excellence
  • Target-Driven Sales

    • Build deep customer connections through passionate product demonstrations
    • Consistently meet (or surpass) personal sales goals and contribute to overall counter success
  • Teamwork & Motivation

    • Lead engaging daily team meetings to align the team around goals
    • Foster open communication, recognise achievements, and drive collaborative growth
  • Business Growth & Innovation

    • Strategically plan in-store events, product launches, collaborations, and charity initiatives
    • Boost sales and brand awareness through high-impact promotional activities

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Why you're a good match

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  • Stock Optimisation

    • Maintain a neat, fully stocked counter to prevent lost sales
    • Monitor inventory closely and promptly escalate concerns to the Area Manager
  • Communication Leadership

    • Bridge critical information between Store/Department Managers and Area Managers
    • Ensure seamless knowledge-sharing for team retention and operational efficiency
  • Administration Efficiency

    • Manage daily, weekly, monthly, and annual administrative tasks to support smooth operations
  • Staff Scheduling

    • Craft fair, efficient staff rotas that maximise coverage and align with sales objectives
  • Brand Presentation

    • Uphold exceptional hygiene and housekeeping standards
    • Keep displays visually compelling and inviting for shoppers

Qualifications & Requirements

We’re seeking a dynamic, passionate collaborative leader with:

  • A minimum of 2–4 years in customer service, preferably in retail or hospitality
  • At least 6 months of management or people leadership experience
  • Proven sales-driven skills and a flair for customer-focused solutions
  • A make-up and retail expert with an eye for uncovering new sales opportunities
  • Flexibility to work weekends, evening shifts, bank holidays, and major buying periods
  • A wear-the-brand mentality: Knowing and loving Benefit Cosmetics makes you an ideal candidate (have those eyebrow essentials in your routine?)

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The Benefits of Being a Counter Manager at Benefit

Here’s how serving at Benefit Cosmetics drives your own success:

  • Product discount & staff sale
  • Free entry to new product launches
  • Annual leave
  • Comprehensive training provided
  • Competitive commission scheme
  • Refer-a-friend bonus

And if you’re a Adjustapelle loyalist—check out the full list: 🔹 Frequent exclusive makeup discounts 🔹 Access to behind-the-scenes industry insights 🔹 Contributing to raising curves with our charity partnerships


Get ready to paint the world PINK. Our Brow and Beauty Experts know one thing for sure: bold brows lead to belter results. ✨

Apply today and apply with your eye on success.

Need flexibility? Email careersatbenefit@benefitcosmetics.com—we tailor entries to meet exceptional candidates.

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Skills

Sales Management
Team Leadership
Customer Experience
Inventory Management
Staff Scheduling
Retail Operations
Business Growth
Communication
Administration
Visual Merchandising

Location

Eastleigh, England, United Kingdom

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