Howdens
Counter Sales / Warehouse Person
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Counter Sales Warehouse Person – Howdens Joinery
Join the UK’s Number One Trade Kitchen Supplier
About the Role
Join Howdens as a Counter Sales Warehouse Person and play a critical role in the success of your depot. You’ll be the first point of contact for trade customers, balancing sales and warehouse duties to deliver a reliable service. From initial conversations to final collections, you’ll build strong customer relationships while ensuring stock is organised, accurate, and ready for dispatch. This is a hands-on, fast-paced role where every action contributes to exceptional customer service.
What We Can Offer You
- Competitive salary, brilliant bonuses, and outstanding depot incentives
- Training and ongoing development
- Excellent pension plan (up to 12% company contribution)
- 32 days’ annual leave (including public holidays, with entitlement increasing with tenure)
- Generous staff discount on Howdens products
- Buy-as-you-earn share scheme
- 40-hour work week
- No evening, Sunday, or bank holiday shifts
- Virtual GP access and wellbeing support (for you and your family)
What We Are Looking For
- A valid forklift licence (desirable)
- Experience in sales, retail, or customer service environments
- Driven by sales targets and excellent customer service
- Ability to adapt quickly to a varied, fast-paced workload
- Confident and friendly communicator with strong relationship-building skills
- Clear ability to explain products and solutions to trade customers
- Good understanding of stock control and health and safety protocols
- Strong attention to detail, especially when handling stock and records
- Professional literacy, numeracy, and time management skills
- Customer-focused approach with a friendly but professional attitude
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Key Responsibilities
- Selling the full range of products and services
- Achieving and exceeding sales targets while supporting depot performance
- Processing orders, pricing, and delivery management
- Generating and following up on sales leads
- Assisting with warehouse operations to ensure smooth depot function
- Upholding health and safety standards (e.g., forklift checks, deliveries)
- Unloading and checking incoming stock accuracy
- Conducting daily equipment checks (e.g., forklift trucks)
- Securing outgoing stock for orders/deliveries
- Conducting weekly stock audits
- Stock rotation and maintaining a tidy, organising warehouse
- Supporting deliveries, collections, and general warehouse workflow
About Working at Howdens
- Proud of a ‘right-first-time’ culture for customer satisfaction
- Collaborative team spirit with a shared bonus reward for depot success
- Fast-paced, purpose-built environment where efficiency drives results
- Trusted reputation: commitment to transparency and reliability
- Inclusive workplace – Howdens values diversity and provides tailored support
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Note: Only candidates with a valid UK right-to-work permits will be considered. Sponsorship is unavailable for depot roles at this time.
How to Apply
If you thrive in a dynamic trade environment and enjoy blending sales with warehouse expertise, apply today! Be proud of being part of Howdens – a direct supplier to UK tradespeople.
About Howdens
Howdens Joinery is a FTSE 100 business with over 900 depots nationwide and 11,000+ employees. With 2.3B sales last year, the company continues fast growth while upholding traditional, local values.
- Fast-track career development in a commercial setting
- Competitive salary + rewards plus shares incentives
- Named one of the UK’s Top 10 Best Big Companies to Work For
Howdens champions local principles with a global reach.
Application support: If adjustments are needed, contact recruitment@howdens.com with the role and location. We’re committed to accessibility.
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