EMED Group
Courier Driver - Various Shift Patterns
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Courier Driver - Various Shift Patterns
Courier Driver – Permanent/Full Time (NW10, Northwest London)
About the Role
We are seeking excited and reliable Courier Drivers to join our team across Northwest London (NW10). The primary responsibility of this role is ensuring the safe, timely, and secure movement of medical samples, consumables, and medical information to support critical healthcare services.
The ideal candidate will:
- excel in customer, colleague, and stakeholder communication to maintain standards.
- perform electronic and paper-based record-keeping to ensure tasks and deliveries are completed accurately and on time.
- drive small to medium-sized vans (requirements: UK full Category B (Manual/Automatic) driving licence, held for at least 12 months, with no more than 6 penalty points).
- handle manual lifting/heavy objects as part of daily duties.
Key Responsibilities
- Operate assigned routes and transport courier goods in line with set schedule and legislation.
- Maintain digital & manual records of collections, deliveries, and conditions (signing off as compliant).
- Ensure safe handling, security, and documentation of all items to strict standards.
- Adhere strictly to traffic laws and complete pre-trip vehicle checks, reporting defects.
- Provide courteous service at delivery/collection points and relay information to the Operations Office.
- Use technologies such as PDAs (training provided) and other communication/compliance systems.
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Requirements
- Full UK Manual/Automatic driving licence (Category B) with 12 months minimum experience and no more than 6 penalty points.
- Excellent route planning, communication, and customer service skills.
- Experience driving in Northwest London areas (familiarity an advantage).
- Ability to work under pressure and solve problems efficiently.
- Strong literacy, numeracy, and attention to detail.
- Clear and legible handwriting required.
Benefits
EMED Group provides a comprehensive benefits package:
- Projected hourly rate: £14.80 (accruing in line with collective agreement).
- Permanent, full-time contracts (37–45 hours/week) – mixes of day and evening shifts.
- Take-home vans – no travel reimbursement required.
- Shift availability tailored to interviews (Monday–Friday).
- Discretionary Bonus Scheme.
Extended Workplace Support
- Life assurance: £5,000 coverage.
- 24/7 GP Consultations + Prescription access.
- Cash-plan benefits: Financial protection for sickness/illness, covering medical, haematuria, and chiropody.
- Legal Support: Advice on domestic, probate and motoring issues.
- Financial Guidance re: retirement planning, tax savings.
- Long Service & Internal Recognition Schemes: Serving >5 years = annual leave entitlement uplifts.
Wellbeing & Engagement
- Men’s Health, Mental Health & Physiotherapy Support
- Employee Assistance Programme (EAP).
- Flu Vaccination Campaign (Autumn Winter).
- Museum entry through member schemes.
- Blue Light Discount Card.
- Values-based recognition events & Refer a Friend rewards. (Note: Scheme terms adjust PRN due to recruitment freeze)
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Additional Support
- Uniform provided.
- Dedicated delivery partner community support (EMED Foundation Survey pledged charitable benefits).
Our Values
As a collaborative, NHS-focused transport partner, we pride ourselves on:
- Empowerment – Wayfinding choices for development.
- Agility – Approach strength with an adaptable, solution-focused mindset.
- Reliability – Fulfilling commitments with integrity.
About the EMED Group
Merged by leading Patient Transport NHSI suppliers—ERS Medical + E-Zec Medical, we stand as the UK’s largest confidential courier/ground transportation network, operating across 60+ UK depots.
Our commitment:
- Patient Zero Harm. Inclusive workplace standards. Financial transparency and equity end-partner Equality, Diversity, Inclusion (EDI) frameworks.
- Accredited outpatient logistics aim to extend NHS-listed healthcare touchpoints safely.
- Culturally aware and **(set recently) an auto-transient beneficial review—affirming our support towards agency diversity.
All candidates rightfully entitled to explore support funds and inclusion offers. EMED Group Assurance applies.
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