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Courier
Courier – Permanent Full-Time Role DHL International (UK) Ltd
Location
3 Brunthill Road, Kingstown Ind Est, Carlisle, CA3 0EH
Hours
Permanent, Full Time (45 hours per week) Monday - Friday | 08:30 – 18:00 (30-minute unpaid break)
About the Role
At DHL Express, we connect people and improve lives. As a global leader in logistics, we pride ourselves on delivering excellence and pushing innovation. Our Couriers are the face of the company—essential for ensuring speedy, reliable deliveries while embodying our ethos: speed, passion, and a can-do attitude.
This role guarantees you’ll play a vital part in enhancing the customer experience at every stage of our logistics process.
Key Responsibilities
- Deliver and collect shipments efficiently and punctually.
- Uphold excellent customer service, prioritising satisfaction.
- Plan and optimise routes to meet customer demands.
- Handle shipments safely, adhering to proper manual handling procedures.
- Strict compliance with all operational policies and security protocols.
- Conduct daily vehicle safety checks and maintain high vehicle standards.
- Identify and escalate sales opportunities and potential security breaches.
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Success Criteria
✅ Achieve repeatable high customer satisfaction. ✅ Complete time-definite deliveries reliably. ✅ Demonstrate exceptional organisational skills in dynamic environments. ✅ Adapt swiftly to changing routes and business requirements.
Skills & Experience
✔ Proven excellent written and verbal communication skills. ✔ Strong geographical awareness and route optimisation abilities. ✔ Capable of handling physical demands of the role. ✔ Full UK driving license. ✔ Experience in multi-drop courier roles and customer-facing environments highly preferred.
Benefits
📌 Competitive salary with a quarterly bonus scheme. 📚 Generous holiday policy that increases with service length. 💼 Optional company pension scheme with outstanding contributions. 👩🏾🍳 Life Assurance + enhanced maternity pay policies. 🏥 Generous sick pay entitlement. 🛍️ Voluntary discounts on shopping, entertainment, fitness, and leisure activities. 🛡️ Access to employee assistance programs and well-being initiatives. ⚡ Dedicated training and career progression opportunities, with internal promotion paths.
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Join DHL Express
If you thrive on delivering top-tier service and joining a fast-paced, supportive team, apply today to become a Courier at DHL International (UK) Ltd. Together, we can drive impactful change.
DHL Express is committed to equal opportunity employment and ensures selection is merit-based, considering only qualifications, performance, skills, and experience—without discrimination.
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