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At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Job Summary
Monitors are responsible for recording proceedings and producing an annotation or log of those proceedings to aid in the process of accurate transcription. Proceedings may take place on site in courtrooms or at client premises, or may be recorded from an Epiq office. Monitors must be able to maintain clear communication with both clients and colleagues via various channels. They also must work collaboratively with other Court Reporting teams to facilitate the successful delivery of service for our clients.
Essential Job Responsibilities
- Produce high quality audio recordings of hearings
- Produce high quality and accurate annotations of hearings
- Obtain accurate spellings of names, spellings, places, terminology, etc. to enable an accurate transcript to be produced
- Liaise with Epiq's clients in a professional manner
- Utilize various recording technologies such as Liberty, FTR, and VIQ
- Maintain accurate records of hearing sitting times and any applicable travel times
- Upload and convert audio as and when required
- Travel and work outside of office locations and in regional locations to record proceedings as and when required
- Partake in periodic performance reviews with Monitoring Supervisor
- Partake in annual security and compliance training
- Assist with administration as and when required
- Other duties as directed - e.g.: real-time equipment setups, collecting audio/documents from client premises
- Ensure communications are clear, concise, and in line with business requirements
- Foster and promote a safe and healthy work environment, maintaining safe work practices at all times, and to work within and comply with Company safety policies and procedures
- Ability to work outside standard business hours if required
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Qualifications & Characteristics
- Collaborative team member
- Strong communicator
- Attention to detail
- Customer focused
- High school graduate
- Six months to one year basic office administration
Your specific salary will be determined based on several factors:
- Location-based market rate for the role
- Your abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click Here To Learn About Epiq's Benefits.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
- Builds trust-based partnerships
- Nurtures long-term relationships
- Removes collaboration barriers
- Celebrates cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
- Uses storytelling to build buy-in
- Aligns communication with organizational goals
- Guilds alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
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- Uses data to identify improvement opportunities
- Makes informed decisions
- Aligns team goals with boarder strategy
- Empowers teams to manage their own goals
- Translates vision into clear priorities
- Prepares for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
- Improves workflows for team efficiency
- Uses clear documentation and expectations
- Resolves issues quickly using data and feedback
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
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