LAH Property Marketing
Cover Receptionist
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Cover Receptionist
Lunchtime Cover Receptionist
Department: Front of House
Employment Type: Part Time
Location: London
Compensation: £13,504 per year
Our centre of London is looking for a friendly and enthusiastic Cover Receptionist to support us during lunchtime hours across multiple office locations. If you love customer service, thrive in fast-paced environments, and can adapt to moving between buildings, this role could be perfect for you.
You’ll maintain professional standards, demonstrate exceptional customer service, and ensure a seamless experience for visitors, tenants, and stakeholders when permanent representatives take a break.
Hours & Salary
- Monday to Friday, 11:00 AM – 2:45 PM
- Compensation: £13,504 in The City, London
Key Responsibilities
Front of House Reception
- Provide seamless, temporary reception cover, meeting clients’ and tenants’ expectations
- Handle visitor management, ensuring a welcoming and professional greeting
- Directly represent key stakeholders with a knowledgeable and friendly approach
- Effectively manage couriers, post, and deliveries
- Perform general administrative tasks
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Building Management
- Cultivate strong relationships with clients, agents, and contractors
- Maintain the reception area and vacant spaces in impeccable condition
- Collaborate with property and facilities teams to ensure contractors adhere to designated duties
- Report and resolve issues through proper channels
- Prioritise building security and demonstrate proactive problem-solving
- Support any promotional events or additional tenant experiences
Additional Tenant Experience Requirements
- Study and reference the local amenities file in site notes for area context
- Remain aware of site-specific benefits or promotions and assist as needed
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Skills, Knowledge & Expertise
- A positive attitude and a "can-do" spirit
- Highly flexible, adaptable, and collaborative with strong teamwork skills
- Composed under pressure
- Dedication to excellent customer service
- Immaculate presentation and an engaging, professional demeanour
- Proactive with clear communication skills
- PC-literate, able to learn new software, and experienced in social media
- Additional knowledge or facilities/building management experience is advantageous
Benefits
- Contributory pension scheme and life assurance
- 24/7 access to virtual GP for you and your family
- Wellbeing resources:
- Digital gym membership
- Nutrition planning
- Wellbeing podcasts
- Financial and legal advice support
- Discounts and deals with multiple businesses
- Referral programme
- Access to the LAH Training Academy
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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