Aquent
Creative Operations Manager [211369]
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About Our Client
Aquent has partnered with a world-leading global information services and data technology corporation to find an exceptional Creative Operations Manager. Operating at the intersection of data, insights, and storytelling, their fast-moving in-house studio builds the campaigns, content, and visual narratives that empower millions of consumers and businesses globally. This role sits within a highly collaborative team dedicated to modern, high-impact performance marketing delivery.
Position Overview
We are seeking a hands-on, agile Creative Operations Manager to serve as the structural engine room of this in-house creative studio. This is a critical 4-day-a-week contract position tailored for an operational maestro who thrives on establishing clear workflow guardrails, unblocking design teams, and managing a high volume of digital deliverables. In this role, you will champion daily project traffic, balance workloads for a multi-talented creative team, and handle the essential pre-production logistics behind video and photo shoot assets. Additionally, this role offers an exciting space for an automation-friendly professional to step in, experiment with, and deploy AI agents to make routine brief review processes highly efficient.
Role Type: Contract (Inside IR35)
Duration: 3 Months + Extension Potential
Hours: 4 days per week (30 Hours)
STUDIO DYNAMICS & OUTPUT
The Scale: The studio processes an active pipeline of roughly 20 creative briefs per month, outputting over 240 assets primarily supporting performance marketing initiatives. You will act as the operational anchor and workflow manager for a multidisciplinary pod of 6 creatives: 2 Copywriters, 1 UX Web Designer, 1 Print Designer, and 2 Motion Designers.
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Key Responsibilities
- Workflow Management & Studio Traffic Triage & Allocation: Own the daily intake, vetting, and assignment of incoming briefs via Monday.com, protecting creative focus time while maintaining strict delivery alignment.
- Proactive Optimization: Monitor the studio landscape continuously to identify workflow bottlenecks, capacity constraints, or timeline risks before they impact deliverables.
- Stakeholder Communications: Act as a reliable bridge between internal marketing partners and the studio pod—keeping delivery statuses clear, expectations managed, and communication channels open.
- Asset Stewardship: Facilitate the post-production handoff process, ensuring creative assets are accurately categorized, updated, and stored cleanly within SharePoint networks.
- AI Integration: Champion operational efficiency by introducing, testing, or building AI agent tooling to expedite automated brief processing and intake triage.
- Pre-Production Logistics Administrative Coordination: Set up the structural paperwork supporting video and photo asset creation, including model release documentation, permitting, and location coordination.
- Compliance Management: Maintain health and safety compliance steps for upcoming productions, formatting risk assessments and tracking logistical manifests.
- On-Set Support (Nice-to-Have): While the core remit focuses heavily on the pre-production administrative framework, the ability to attend shoots and provide live coordination support is a welcome bonus.
What You Will Bring
- Experience Matrix: Proven operational success in a studio traffic, creative operations, or creative production environment. Experience within an agency or a fast-paced corporate in-house team is highly transferrable.
- Tooling Expertise: High proficiency in Monday.com for project tracking and workflow orchestration. Strong competency using SharePoint for asset storage systems is highly desired.
- Production Fundamentals: Comfortable navigating the administrative legalities of shoot preparation (talent releases, location permissions, call sheet parameters).
- Tech-Forward Mindset: An “AI-first” curiosity and willingness to actively implement automated processes or AI agents to make daily tracking more efficient.
- Calm Authority: A steady, organized, and collaborative demeanor capable of balancing multiple moving targets with precision while protecting team morale.
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Client Description
Our Client is a prolific financial services specialist and information powerhouse, based in 37 countries and tracing their history back over 125 years. Today, they gather, analyse and process data to empower individuals and businesses to make important decisions with confidence. They help provide reliable information to lenders and assist organisations in preventing fraud and identity theft.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
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