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Creative Project Manager
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Creative Project Manager
Senior Account Manager – Performance Creative | Account Leadership | Pod Management
Reports to: Account Director
Location: Remote-first (1 day per month in-office – Hambi Media HQ, Oval, London)
Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday
About Hambi Media
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house teams for strategy, production, UGC, and design, we craft creative that doesn’t just look good—it drives growth.
We’ve delivered over £100M in performance creative across Meta and TikTok for brands like Heights, Surreal, 47 Skin, Mindful Chef, and Nutrition Geeks. Account Managers are the backbone of delivery, owning communication, momentum, and ensuring smooth, on-time launches.
About the Role
We’re hiring a Senior Account Manager to bolster our middle management team and elevate pod performance. This role combines client leadership, people management, and delivery ownership—you’ll oversee high-value accounts while coaching Account Managers to excel.
You won’t just be "client-facing"—you’ll lead teams, set standards, and drive consistency.
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Key Responsibilities
Client & Commercial Leadership
- Own senior client relationships for large, high-impact accounts
- Lead strategic planning, performance reviews and scaling conversations
- Guide clients through launches, pivots, and growth phases
- Identify upsell, retention, and revenue opportunities
Pod & People Management
- Line-manage Account Managers in your pod
- Coach AMs on (client) communication, organisation, and ownership
- Raise performance standards across accounts and workflows
- Support hiring, onboarding, and development of AMs
Delivery & Quality Control
- Oversee UGC and creative workflows across your pod
- Ensure seamless launch planning, resourcing, and execution
- Act as the escalation point for delivery or client risks
- Maintain process consistency and client experience standards
What You’ll Bring
✅ 4+ years in agency account management ✅ Proven experience managing or mentoring Account Managers ✅ Deep understanding of performance creative, UGC, and launch cycles ✅ Confidence running senior client conversations independently ✅ Strong commercial acumen—retention, margin, and growth matter ✅ Calm authority—clients and teams trust your judgment
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Who You Are
💡 A true manager—leading people, not just accounts 🔧 Standards-driven—quality and consistency are non-negotiable 👍 Accountable—you own outcomes for your pod ⏳ Structured and decisive—clarity brings results 🔄 A role model—your AMs learn from your approach
Why Join Hambi Media?
Client Portfolio
🌍 Work with diverse D2C and e-commerce brands—global opportunities in multiple niches.
Exceptional Team
🤝 Collaborate with a fast-growth, high-performing team committed to excellence.
Career Growth
🚀 Rapid progression in a rapidly expanding agency.
Work-Life Balance
📅 27 days paid holiday (plus your birthday off) 🏢 Hybrid working, with 1 day/month in London HQ 🌎 Allowance to work abroad for up to 30 days
Comprehensive Benefits
🏥 Private health and dental insurance 💰 Company pension scheme 🎓 Structured training programs
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