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Creative Project Manager
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# Performance Creative | Account Leadership | Pod Management
Reports to: Account Director
Location: Remote-first (1 day per month in-office – Hambi Media HQ, Oval, London)
Compensation: £45,000 – £55,000 + Bonus + Benefits + 27 Days Holiday
Hambi Media is the UK’s leading performance creative agency for D2C and e-commerce brands. With in-house strategy, production, UGC, and design teams, we create high-performance creative—not just visually compelling work, but work that drives real growth.
We’ve delivered over £100M in performance creative across Meta and TikTok for brands including Heights, Surreal, 47 Skin, and Nutrition Geeks. Account Leaders are at the heart of this delivery, owning communication, keeping momentum high, and ensuring launches land flawlessly and on time.
About the Role
We’re looking for a Senior Account Leader to strengthen our middle management layer and elevate the standard of pod leadership. This role blends client leadership, team management, and delivery ownership.
You’re more than just a “client person”—you manange accounts, lead teams, and raise standards. Here’s what success looks like in this role:
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Responsibilities
Client & Commercial Leadership
- Own relationships with larger, high-impact accounts
- Lead strategic client conversations, performance reviews, and planning
- Guide clients through launches, pivots, and scale moments
- Identify upsell, retention, and growth opportunities
Pod & People Management
- Line-manage Account Managers within your pod
- Coach Account Managers on communication, organisation, and client ownership
- Elevate delivery standards across accounts and workflows
- Support hiring, onboarding, and development of AMs
Delivery & Quality Control
- Oversee UGC and creative workflows for your pod
- Ensure launches are perfectly planned, resourced, and delivered
- Be the escalation point for deliverable or client risk
- Maintain consistency in processes and client experience
Requirements
- 4+ years’ experience in agency account management
- Proven experience managing or mentoring Account Managers
- Deep understanding of performance creative, UGC, and launch cycles
- Confident in running senior client conversations indepently
- Commercially aware—retention, margin, and growth drive your decisions
- Calm, authoritative presence—clients and teams trust your judgment
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What You’ll Find Here
A role model: AMs learn from how you operate. Organised, accountable, and standards-driven—this describes your leadership style.
Client Portfolio: Work with a **diverse range of D2C and e-commerce brands, across multiple niches and markets.
Exceptional Team: Collaborate with a world-class, high-energy team in a fast-growing agency.
Career Growth: Rapid career progression in an agency that values leadership.
Work-Life Balance:
- 27 days paid holiday + your birthday off
- Hybrid working
- Flexibility to work abroad for up to 30 days
Benefits:
- Private health and dental insurance
- Company pension scheme
- Structured training opportunities
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