The UGC Agency
Creative Project Manager (UGC)
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Creative Project Manager (UGC)
Pay: £37,000–£45,000 per year Location: Remote (UK-based, within reach of London for occasional meetings)
About Us
We're the UK's top-organic-ranked UGC agency on Google—search "UGC Agency" and that's us. We run campaigns for major brands across tech, dating, and retail, backed by a network of 8,500+ vetted creators.
We’re an established agency growing after being acquired. This is your chance to play a central role in building our delivery engine as we expand. Thriving here means loving systems, optimisation, and scaling—not just following an existing process.
The Role
We’re hiring a Creative Project Manager to lead end-to-end campaign delivery. This is a core project management role: you’ll oversee campaigns from brief to execution, ensuring timelines and quality stay on track. Additionally, you’ll build and refine systems to drive efficiency as we scale.
What You’ll Own
- Full end-to-end project management: Timelines, workflows, dependencies, approvals, and scheduling every moving part
- Campaign delivery: Guaranteeing on-time and on-target execution from locked brief to final sign-off
- Repeatable processes: Developing systems, templates, and workflows to support scaling
- Team coordination: Managing creators, sourcers, freelancers—holding everyone accountable and escalating as needed
- Creator briefing: Clear 1:1 guidance, script refinement, and maintaining high quality control
- Client relationship management: Serving as the trusted point of contact for brands during live campaigns
- Creative input: Contributing to strategy, scripting, and hook direction where relevant
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Occasional in-person client workshops will be held around London (1–2x/month, max), with travel and expenses covered.
Requirements
- Essential
- Hands-on UGC campaign experience—end-to-end (brief → sourcing → scripting → delivery)
- 3+ years owning projects or production in agency, creative, content, or campaign environments
- Proven project management skills: tight deadlines, juggling priorities, and availability
- Track record of high-volume creative or short-form video production on deadline
- Confidence in direct client relationships (not through a manager)
- A builder’s mindset: Systems, structure, and scalability drive you
- Self-motivated with the discipline to succeed in a remote-first team
- Based in the UK (able to travel to London for occasional meetings)
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- Bonus
- UGC/influencer/creator-marketing specialization
- Experience in briefing & creative direction, plus short-form scripting
- Ability to directed or managed a small team
- Knowledge of European languages (ultimate advantage for EU campaigns)
What It Leads To
For the right person, this isn’t just a job—it’s an opportunity. We’ll shape your growth alongside the agency’s, with a clear path:
- Senior-to-head roles in production & delivery
- Director-level aspirations as we expand
- Performance-based bonuses tied to delivery success
Put simply: The stronger you build this function, the farther it goes—and the more it pays.
How to Apply
Send your CV plus 2–3 examples of campaigns or projects you’ve delivered end-to-end. Applications without examples won’t be reviewed. We review on a rolling basis—start your process now!
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Jessica, London
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