Selfridges
Creative Traffic Coordinator
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Creative Traffic Coordinator
Creative Traffic Coordinator
About the Role
Please review the responsibilities and requirements below carefully to ensure you have the skills and experience for this role. Unfortunately, if you do not have the relevant experience, your application will not progress past the initial review stage.
Creative Traffic Coordinator position is available at Selfridges.
Key Responsibilities
Traffic Management & Resource Coordination
- Brief Allocation: Support allocation of creative briefs across teams, ensuring work aligns with priorities, resource availability, and timelines.
- Brief Coordination: Review incoming briefs for completeness, flag missing details, and route them to the correct teams/individuals.
- Workflow Tracking: Monitor briefs through the creative process, updating schedules while identifying and addressing risks to timelines or resource capacity.
- Capacity Monitoring: Maintain an updated view of team workloads, spotting potential conflicts or bottlenecks, and escalating concerns internally.
- Priority Management: Aid in reprioritising work as needed, clearly communicating changes across stakeholders.
- Freelance Coordination: Assist with onboarding and management of freelance resources, including purchasing orders and documents.
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Communication & Collaboration
- Cross-Team Collaboration: Foster strong relationships across Creative, Marketing, and wider business teams for smooth project progression.
- Clear Communication: Inform teams about schedule updates, deadlines, and resource adjustments to manage expectations effectively.
- Problem Escalation: Proactively identify and communicate potential scheduling or capacity issues—escalate risks to Creative Operations Manager when necessary.
- Team Support: Provide administrative and coordination assistance to streamline workflow and maintain organisation.
monday.com Administration & Workflow Support
- System Maintenance: Support upkeep of monday.com boards, ensuring project data, statuses, and timelines remain accurate.
- Resource Planning Support: Aid in workload views/capacity trackers for visibility on team utilisation and availability.
- Template Management: Maintain consistency by managing brief templates and intake forms.
- Reporting: Update dashboards/reports on project status, workloads, and timelines for stakeholders and leadership.
- Data Accuracy: Ensure data consistency for reliable reporting and planning.
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Requirements
- Experience in traffic coordination, project coordination, creative operations, or admin roles within a fast-paced environment.
- Strong organisational skills to manage multiple tasks and competing priorities efficiently.
- Exceptional attention to detail with proactive updates for projects and systems.
- Clear and confident communication skills, with cross-team collaboration expertise.
- Understanding of resource planning to balance workloads and meet deadlines.
- Experience with workflow/project management software (prior exposure to monday.com preferred).
- Strong MS Office skills.
- Positive, adaptable, and collaborative mindset with a willingness to learn.
- Ability to remain calm under pressure and problem-solve under deadlines.
- Interest in creative, fashion, retail, media, or digital industries—with familiarity of fast-paced creative demands.
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