Avencia Talent Solutions
Credit Control Administrator
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đź“Ť Croydon | Hybrid (2 days in the office, 3 days from home) đź’° ÂŁ30,000 + 5% completion bonus đź“… 6-Month Fixed-Term Contract
Looking to build your career with one of the world's leading specialist insurers? We're recruiting on behalf of a prestigious FTSE-listed insurance company for a Credit Control Administrator to join their highly successful After the Event (ATE) team. This is a fantastic opportunity to gain experience within a respected financial services organisation while working in a collaborative, supportive environment.
The ATE team works alongside law firms, insurers and business partners to provide specialist legal expenses insurance, helping individuals and businesses access justice. As part of this high-performing team, you'll play an important role in ensuring premium income is collected efficiently, financial records remain accurate, and member firms receive an outstanding level of service.
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What you'll be doing:
- Managing credit control activities and proactively chasing outstanding premiums
- Processing high volumes of financial transactions and allocating daily BACS receipts
- Investigating and resolving payment and premium queries from law firms
- Supporting debt management and debt recovery processes
- Maintaining accurate financial records and audit trails
- Responding to remittance and payment enquiries
- Working closely with underwriting, claims, finance and operations teams to resolve queries
- Building strong relationships with solicitors, insurers and business partners through professional telephone and email communication
- Contributing to the smooth running and continued success of the ATE portfolio
What we're looking for:
- Previous experience in credit control, finance administration or accounts receivable
- Good Excel skills
- Strong numerical and analytical ability
- Excellent attention to detail and accuracy
- Ability to manage multiple priorities and work to deadlines
- Confident written and verbal communication skills
- A proactive attitude with the ability to work independently and take initiative
- Someone who enjoys working in a fast-paced, collaborative environment
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What's on offer:
- ÂŁ30,000 salary
- 5% completion bonus payable at the end of the contract
- Hybrid working - just 2 days per week in the Croydon office, rest from home.
- The opportunity to work for a prestigious FTSE 500-listed insurance business
- Exposure to a specialist area of insurance and legal services
- A supportive team with excellent opportunities to broaden your experience within financial services
If you're an organised, detail-focused finance professional looking to join a market-leading business where your work genuinely makes an impact, we'd love to hear from you.
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