Credit Control Assistant

Muc-Off was founded in 1994 and we are now the leading supplier of specialist cycling cleaning and maintenance products in the UK. The company is continuing to expand into the European, Asian and North American markets focusing on its core categories of cycling, motorcycle and Athlete performance products. This is a great time to be part of this rapidly growing, truly innovative British business as we embark on new territories and sectors, whilst growing our brand presence across core bicycle and motorbike markets. In what is a truly results-driven culture, the rewards and career development opportunities are second to none.

About the role

This is an exciting opportunity for a driven individual looking to develop as a Finance Professional in our team. In this role, you will assist the Credit Manager in all aspects of managing the Accounts Receivable function within the Finance Department. Along with maintaining strong controls and excellent communication in day-to-day activities and becoming part of a finance team that strives to uphold the highest levels of accuracy in a timely manner. We are a team of 7 including the Chief Finance Officer, a relatively small team so we’re always happy to help each other out where needed.

Key Responsibilities:

• Assistance in management and maintenance of the sales ledger
• Proactively chasing outstanding UK and International payments via phone, email, and written communication
• Building and maintaining strong relationships with internal departments and external customers to ensure smooth credit control processes
• Posting cash receipts
• Investigating and resolving invoice queries or disputes in a professional and efficient manner
• With guidance, raising credit notes on and not limited to; customer accounts, e-comms returns, disputes, Amazon
• Setting up new accounts in accordance with company policy and procedures
• Under supervision, agreeing credit limits based on evaluating credit reports using Creditsafe/Allianz and reviewing payment histories. Obtaining trade references
• Conducting credit checks on new clients and setting up credit limits in line with company policy and Credit Manager authorisation
• Reconciling customer accounts and processing payments
• With authorisation from Credit Manager, negotiate payment plans and settlements with customers to recover outstanding amount
• Assisting Credit Manager to ensure compliance with company credit policies and procedures, as well as relevant financial regulations
• Attending weekly debtor meetings with Finance Director and Credit Manager
• Ensure internal controls are in place and applied /adhered to
• Other Ad Hoc projects.