Juniper Education
Credit Control Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Credit Control Manager
Welcome to Juniper Education
Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.
Our mission statement says it all: We look after you, so that you can look after our children.
Dedicated To Our Core Values, We Are Committed To
- Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.
- Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.
- Passion: Because we love what you do, you’re at the heart of everything we do.
- Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.
- Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!
We Are Looking For an Experienced and Proactive Credit Controller
You will play a vital role in managing outstanding debt, resolving queries efficiently, and working collaboratively with both internal stakeholders and external customers, primarily Schools and Trusts.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About The Role
We're looking for an experienced Credit Control Manager to lead our credit control function within a fast-paced, high-volume environment.
- Reporting into the Finance team, you'll be responsible for maximising cash collection, managing credit risk and leading a high-performing credit control team.
- You'll oversee the end-to-end credit control process, manage complex customer queries and disputes, and work closely with stakeholders across the business to support commercial decision-making and minimise risk.
What You'll Be Doing
- Lead, develop and support the Credit Control team, setting objectives and monitoring performance.
- Oversee debt collection activity, aged debt management and escalation processes.
- Produce reporting and analysis to drive collection performance and improve processes.
- Manage bad debt provisions, legal escalations and customer mediations where required.
- Act as a point of contact for contractual and credit-related queries.
- Build strong relationships with stakeholders across Finance, Sales, Customer Success, Operations and Legal.
What We're Looking For
- Proven experience managing a Credit Control team in a high-volume environment.
- Strong understanding of credit control processes, debt recovery and credit risk management.
- Commercially minded with excellent analytical and problem-solving skills.
- Confident managing stakeholder relationships and complex customer conversations.
- Strong communication, negotiation and leadership skills.
Interview process
Interview
We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at recruitment@junipereducation.org.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Juniper Education Benefits
- Enhanced annual leave entitlement
- Opportunity to purchase additional leave
- Entitlement to carry over leave to next entitlement year
- Day 1 access to 24/7 GP & prescription services
- Day 1 access to rewards platform
- Cycle to work scheme
- Enhanced maternity & adoption pay
- Day 1 access to employee assistance platform
- Funded development/Qualification opportunities
- Voluntary health care cash plan
- Voluntary private medical insurance
- Plus more!
Please note: We are unable to provide visa sponsorship at this time.
It is the business expectation this role is being offered on a full time basis to ensure we maintain quality, achieve performance goals, and effectively meet customer demands.
Applications to be submitted by midnight 17th July 2026.
Trusted by over 14,000 schools and over 70% of MATs
Juniper’s technology and expertise deliver joined-up solutions for classrooms, the back office, staff development and engaging with parents.
At Juniper Education, we believe that the heart of a great workplace is its people. That's why we're committed to investing in our team, creating an inclusive culture, and embracing our company values: collaboration, empowerment, innovation, passion, and purpose.
Our team of over 400 people nationwide, mostly experienced education experts and former teachers, is passionate about making schools and MATs a better place to work and learn. We want to ease the heavy workloads and stress that everyone in education faces, improve operations, and help pupils achieve more.
Our mission is clear: to look after you so that you can look after our children, with the ultimate goal of making a real and positive impact on education.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location