Eames Consulting
Credit Control Manager
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Eames are partnering with a leading care home provider with a national footprint to hire a Credit Control Manager.
This is a hands-on role where you will manage your own ledger or care homes while managing a small credit control team and billing team.
Key tasks/ responsibilities:
- Manage all aspects of the credit control process
- Leading, upskilling, and growing the credit control team
- Managing queries from private fee payers, council, and NHS
- Managing the aged debtor reporting
- Driving efficiencies across the department, bringing ideas, and implementing change
- Regularly reviewing debtor balances for all homes to identify problem payers early
- Making outbound calls to residents and families to promptly resolve queries
- Communicate regularly with home managers and admin regarding resident accounts
- Ensuring the onboarding of new residents
- Liaison with transactional team to ensure bank postings, allocations, and reconciliations are up to date
- Ad hoc requirements as the business grows
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Person requirements:
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- Strong background in credit control within a care home provider
- Management experience highly desirable
- Caremaster, D365 Business Central, or Carevision experience desirable
What's on offer:
- £60,000 + bonus
- Remote or hybrid working available depending on location
- Excellent opportunity for progression and learning
- Opportunity to learn from an accomplished CFO
- Flexible hybrid working policy
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