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Are you looking for a new challenge and ready to take the lead in shaping the future of care?
Care UK is an awarding-winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Credit Control Team Leader to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate, and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role
Supporting the management of a large team ensuring the achievement of key performance indicators to optimise cash flow through maximising collection, closely collaborating with the Billing team to aid accurate, first-time billing practices and the reduction of debt risk.
Key Responsibilities
- Lead, manage, and assist in the continued development of a high-performing Credit Control team
- Responsible for driving cash collection and debtor days targets by managing the prompt collection of all debt
- Responsible for debtor-related financial reporting month-end processes and associated reporting, ensuring all processes align with company credit policies and SOX internal control frameworks
- Provide, where required, support into billing-related issues/disputes which impact debt recovery to include supporting legal resolutions to aid debt recovery
- Responsible for the review and development of operational credit control processes and policies to ensure they are accurately documented, fit for purpose, and communicated accordingly
- Supporting the implementation of both short-term and mid-term strategies and projects through direct participation in project planning and delivery.
- Liaise with Care Homes and Regional Directors to ensure that queries and outstanding issues are resolved promptly
- Provide feedback and escalate issues where sales ledger or credit control procedures are not followed, ensuring corrective actions are implemented
- Act as a key point of contact for Auditors
- Assist in the provision of training programmes for Home Managers and Home Administrators
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What We're Looking For
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Your very own career expert that helps elevate your application to the next level.
- Proven experience in leading and managing a credit control team
- In-depth knowledge and extensive experience across sales ledger, credit control, and billing processes
- Proven experience in recovering outstanding payments from local authorities and government bodies
- Strong understanding of litigation processes and the steps required to advance claims effectively
Why Join Care UK?
- Be part of a dynamic and growing organisation dedicated to providing outstanding care.
- Collaborate with a diverse and talented team in a supportive and inclusive environment.
- Enjoy a competitive salary and comprehensive benefits package.
- Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
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