Your new company

Are you an experienced Credit Controller who enjoys building strong customer relationships while delivering results? Hays are recruiting for a permanent Credit Controller position within a well-established and growing business. This is an excellent opportunity to join a supportive finance team where you'll take ownership of your ledger, play a key role in cash collection, and contribute directly to the financial performance of the organisation.

Credit Control - Permanent

• Full Time - Office Based
• Paying up to £31,000
• Based in North Yorkshire
• Free Parking

Your new role

Our client is a successful and customer-focused organisation with a strong reputation in its sector. They pride themselves on delivering a high standard of service to their customers and fostering a collaborative, team-oriented culture internally. The business offers a stable and supportive environment where employees are trusted to take ownership of their work, build lasting relationships with customers, and make a real impact on business performance.

Some of the daily duties will include:

• Managing a large, high volume ledger of customer accounts and maintaining strong relationships.
• Opening new accounts and maintaining accurate customer records.
• Proactively collecting outstanding debt through calls, emails, and written correspondence.
• Reducing aged debt and improving cash flow performance.
• Investigating and resolving invoice and payment queries.
• Negotiating payment arrangements and repayment plans where required.
• Carrying out account reconciliations and ensuring accurate allocation of payments.
• Monitoring and managing credit limits in line with company procedures.
• Escalating complex debt issues when necessary.
• Working closely with internal departments to resolve customer queries quickly and efficiently.