Cedar
Credit Control Supervisor
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Credit Control Supervisor
Location: Central London (4 days in the office / 1 day work from home)
Salary: £45,000 per annum + 10% bonus
An established and evolving organisation within the Property and Hospitality space is seeking a Credit Control Supervisor to join its London based finance function. This is a hands-on leadership role within a complex, asset-backed environment and will suit candidates with direct exposure to property management, real estate portfolios, or hotel operations only.
Key Responsibilities
- Own all credit control-related month-end close activities across a multi-entity property/hotel portfolio
- Review and reconcile aged debtors across rent, service charge, licence fees, deposits, and ancillary revenue streams
- Analyse delinquency trends and resolve complex or escalated debtor balances
- Ensure accurate bad debt provisioning and support cash flow forecasting
- Prepare detailed monthly debt packs for investors and senior leadership
- Provide clear commentary on arrears, churn, payment trends, and asset-level exposure
- Partner with the CFO to monitor high-risk accounts and covenant-sensitive receivables
- Line manages a Senior Credit Controller and 2-3 Credit Controllers
- Set objectives, monitor KPIs, and drive accountability
- Coach and develop the team in managing complex, multi-site receivables
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- Proven credit control leadership experience within property, real estate, or hospitality environments
- Experience operating across multi-site portfolios with complex billing structures
- Strong month-end and financial reporting knowledge
- Confident interfacing with senior stakeholders with credibility and gravitas
- Advanced Excel skills; ERP/CRM exposure advantageous
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