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Credit Controller
Credit Controller – Manufacturing Company of Barriers, Gates & Bollards
About the Role
We are a Manufacturing Company specialising in Barriers/Gates and Bollards, including installation, maintenance, and servicing of our products. We are looking for a dedicated Credit Controller to join our dynamic team.
The ideal candidate will possess the following key skills:
Key Skills
- Negotiation & Communication
- Excellent telephone manner and the ability to diplomatically handle difficult conversations
- Software Proficiency
- Strong working knowledge of accounting systems (e.g., Xero or Sage)
- Advanced Microsoft Excel skills
- Analytical Thinking
- High attention to detail and the ability to analyse ledger trends
- Organisation
- Capability to manage a portfolio of accounts while meeting strict, target-driven deadlines
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Responsibilities
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Debt Collection & Payment Management
- Ensure that debts are paid in a timely manner
- Allocate receipts and match them off on a daily basis
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Overdue Invoice Chasing
- Chase overdue invoices daily via email/telephone
- Maintain accurate records of all chasing activity
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Customer Payments & Administrative Tasks
- Technically take payments over the telephone, allocate them, and advise relevant departments
- Raise invoices and applications (including subcontract invoices)
- Issue proformas
- Raise commercial invoices for export
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Trend Monitoring & Issue Resolution
- Identify any payment pattern changes and escalate concerns to the supervisor
- Respond to client and internal enquiries promptly and professionally
- Handle dispute resolutions by facilitating communication between customers and internal teams
- Escalate unresolved disputes timely when no resolution is achieved
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Reporting & Account Cover
- Provide ad hoc reporting when requested
- Send out monthly statements
- Offer cover for other accounting functions as needed by the Finance Manager
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Supportive Duties
- Undertake any additional duties assigned by the Finance Manager as required
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