Intelligent Water
Credit Controller
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Company Description
Intelligent Business Water provides tailored water services to businesses of all sizes and types, adapting to each organization’s specific operational needs. The company supports both single-site businesses with straightforward postal billing and multi-site operations with consolidated online billing. Clients can rely on Intelligent Business Water for secure, efficient management of their business water accounts. The focus is on clear, reliable service and flexible billing solutions that simplify administration and support long-term customer relationships.
Role Description
The Credit Controller role at Intelligent Business Water is a full-time, on-site position based in Coatbridge. The Credit Controller is responsible for managing customer accounts, monitoring outstanding balances, and ensuring timely payment of invoices.
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Day-to-Day Tasks
- Reviewing aged debt reports
- Contacting customers to resolve overdue accounts
- Negotiating payment plans when appropriate
- Updating account records accurately
The role also involves working closely with the finance team to reconcile payments, identify credit risks, and support continuous improvement of credit control processes. The Credit Controller is expected to maintain professional communication, handle queries efficiently, and contribute to sustaining strong customer relationships while protecting the company’s cash flow.
Qualifications
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- Strong credit management capabilities, including Credit Control and Credit Management skills.
- Experience with Debt Collection processes and managing Debtors effectively.
- Solid understanding of Finance principles and familiarity with financial systems.
- Proficiency with spreadsheets and accounting software, with strong numerical accuracy.
- Excellent communication and negotiation skills, with a customer-focused approach.
- Ability to prioritize workload, meet deadlines, and maintain accurate records.
- Previous experience in a credit control or finance-related role is highly beneficial.
- Relevant vocational qualification or degree in finance, accounting, or business is an advantage.
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