Unique Caribbean Holidays Ltd
Credit Controller
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Unique Caribbean Holidays is seeking a Credit Controller to manage a rigorous credit control process, focusing on collections and cash applications for a successful Tour Operator in both B2C and B2B channels.
About the Role
This is a crucial position within a closely knit Finance team supporting a fantastic brand. We are looking for someone who is creative, passionate, has an excellent eye for detail, and enjoys building relationships internally and externally.
Key Responsibilities
- Adopt and administer the Company’s credit control policies across our B2B and B2C channels
- Process large amounts of data to prepare aged debtor reports and create collection plans
- Build and develop relationships with Trade consortia finance teams to resolve queries and agree collections
- Work with internal teams to ensure payments have been received prior to tickets being issued and cancellation calculations are in line with Company policy
- Monitor and action the departmental mailbox that is the recipient of requests cost amendments, refunds, and customer call backs
- Generating appropriate documentation following cash application
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Knowledge & Skills Required
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- Possession of a positive attitude, great telephone manner, excellent customer service, communication, and interpersonal skills
- Well organised with the ability to prioritise your own workload
- Ability to process large volume of data to prepare reports
- Attention to detail
- Good knowledge of Microsoft Excel, Word, and Outlook is essential
How to Apply
Like the sound of the role, interested to learn more, and work for a highly respected brand? Apply Now or send your CV and Cover Letter to hr@sandals.co.uk
Note: All applicants must have the right to work in the UK
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