Yolk Recruitment Ltd
Credit Controller
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Credit Controller
Port Talbot | Up to £28,500 + Bonus + Profit Share | Full-Time | Permanent
Are you looking to build your career in credit control with a stable, growing business that values its people?
Yolk Recruitment is partnering with a well-established organisation to recruit a Credit Controller for their finance team in Port Talbot. This is an excellent opportunity to join a successful business where you'll be trusted to manage your own customer ledger, build strong relationships, and play a key role in maintaining healthy cash flow.
Whether you already have credit control experience or have worked within a finance or customer-focused environment and are looking to specialise, this role offers excellent long-term career prospects.
The Role
Reporting to the Regional Credit Manager, you'll take ownership of a portfolio of customer accounts, ensuring payments are collected efficiently whilst providing an outstanding level of customer service.
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Key Responsibilities
- Managing your own portfolio of customer accounts.
- Chasing outstanding debt by telephone, email, and written correspondence.
- Building and maintaining positive relationships with customers.
- Investigating and resolving invoice and payment queries.
- Managing agreed payment plans through to completion.
- Processing customer payments over the telephone.
- Recording all customer communications accurately.
- Escalating overdue accounts where appropriate.
- Maintaining accurate customer records and account documentation.
- Supporting the wider finance team with general administrative duties.
What We're Looking For
- Previous Credit Control experience would be advantageous but is not essential.
- Experience within finance, accounts, or a customer service environment.
- Excellent communication and negotiation skills.
- Strong organisational skills and attention to detail.
- Confident using Microsoft Office.
- A proactive, self-motivated approach with the ability to manage your own workload.
- Someone who enjoys building relationships whilst achieving positive commercial outcomes.
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What's on Offer
- Salary up to £28,500.
- Annual bonus.
- Profit sharing scheme.
- Company pension.
- Employee discount scheme.
- Company social events.
- Free on-site parking.
- Sick pay.
- The opportunity to join a supportive finance team with genuine long-term career prospects.
If you're looking to join a successful organisation where you can develop your finance career within a friendly and supportive environment, we'd love to hear from you.
Apply today or contact Yolk Recruitment for a confidential discussion about this opportunity.
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